Reviews
Air Conditioner|Heat Pump Installation in Maple Valley, WA 98038
December 29, 2023
“It’s been almost 6 months, but I want to share the great experience we had with Klieman Brothers installing our first heat pump and replacing our existing furnace? Their staff is excellent from Tammy in sales to JoAnn in the service department! I want to offer a special shout out to the installation crew of Brady, and Coleman! Brady as lead installer had a very difficult task in putting a new furnace and coil in the tight space occupied by the old furnace! The end result was a very clean install, including the new filter placement! He routed the new coolant lines in a very clean and organized manner to the new heat pump location! He listened to all my concerns, and made adjustments, I could not be happier with the overall installation! He showed us how to operate the new system and I am happy to report that we absolutely love our new Trane Heat Pump and Trane 95% Furnace! On a sidenote, we are seeing savings on energy using the heat pump as opposed to our old gas furnace only system!
We were so happy that we recommended Klieman Brothers to my son, who had them install a Trane heat pump to match the Trane furnace in their new house! Brady and Jeremy installed the new heat pump and did an awesome job on their house installation as well!
In closing, I would highly recommend Klieman Brothers for any heating or cooling needs!”
- Gary S.
Gas Furnace Replacement in Lakewood, WA 98498
December 24, 2023
“Tom and his associates were great! They were very professional and cordial with their explanations of the systems they were installing and the operation of the new thermostat for those systems (both heating and air conditioning). I am very happy with the results and glad I went with Kliemann Brothers for this project. Thank you!”
- Ernest G.
Heat Pump Repair in Auburn, WA 98002
December 4, 2023
“Just wanted to share with you how pleased we have been with your technician, Will. Our heat pump has stopped working & is still in the process of being fixed. Will has been great about explaining everything that is going on & what needs to be done to correct our problem as it unfortunately is not a one time trip out here & it is fixed. He seems to know the systems inside & out & we feel he is very thorough when making his diagnosis. We have complete trust that the problem will be fixed correctly & would love to have Will as our regular technician for just our routine maintenance checks in the future. Kleimann Bros. is very fortunate to have such a great employee working for them!”
- Vicki H.
Air Conditioner Installation in Kent, WA 98031
November 29, 2023
“Stephanie was very professional, great to work with and learn from, and very trustworthy…she answered all my questions with great details and provided great suggestions. Stephanie was the best, thanks!”
- Leon M.
Air Conditioner|Heat Pump Maintenance in Puyallup, WA 98371
October 25, 2023
“Jeremy came to our home to perform the periodic maintenance as well as fixing a noise that was coming from the unit in our bedroom for some time. He was great! He is knowledgeable, thorough, and great to work with. He found the problem causing the noise in the bedroom unit and completed the maintenance thoroughly. I also learned more about the system, its characteristics and its operation. I hope he is the one who performs the service the next time is it due.”
- Melvin K.
Gas Furnace Replacement in Bonney Lake, WA 98391
October 20, 2023
“Kudos to Stephanie who met with us and provided excellent customer service and care! She was very knowledgeable and provided great advice and options! Looking forward to our new furnace and A/C!”
- Mike C.
Ductless Mini Split Maintenance in Tacoma, WA 98446
October 19, 2023
“Cameron was the tech who came out to service our mini split.
He called and told me when he would be here and arrived on time. Cameron is very personable, knowledgeable with the mini splits and how they run. He gave me suggestions to help with our dust issue as well.
We have used Klienmann Brother for the installation and any service that has been required for our mini split. They are always easy to schedule and show up when they are supposed too.”
- Debbie J.
Air Conditioner|Heat Pump Repair in Gig Harbor, WA 98336
October 16, 2023
“Jeremy did an excellent job initially diagnosing a faulty drive, communicated to us that the part was on back order and it would take some time to arrive. When it did he installed and restarted the system. Throughout he was informative and courteous. Recommend him and this company highly”
- John C.
Air Conditioner|Heat Pump Repair in Tacoma, WA 98444
October 1, 2023
“Maria is an asset to Klieman Brothers. She was professional, on time, and explained everything. I was glad she was able to fix the problem quickly and efficiently. Way to go Maria.”
- Marilyn B.
Air Conditioner|Heat Pump Maintenance in Auburn, WA 98092-7708
September 18, 2023
“The team out today was very knowledgeable and professional. They did a thorough examination of our heating and air conditioning systems. They identified an element of the heat pump that was failing and had the parts to replace it right on their vehicle”
- Dayne G.
Air Conditioner|Heat Pump Installation in Tacoma, WA 98404
August 12, 2023
“Well my home isn’t big and fancy but it’s home and I’m always hesitant to hire people to come in and add or fix things …. After getting quotes from others and just not feeling good vibes from them I again invited Kliemann brothers to give me a estimate, Stephanie was the gal to give me a quote , what a genuine nice no pressure representative of this wonderful company she was and is just lovely and the knowledge she has of the products is unbelievable she does such a outstanding job of representing this company! I felt more than comfortable picking this company for my needs. The installers were kind and respectful and did a amazing job! Kliemann has my num. one vote and I will be recommending them to all my friends and family … thank you!”
- Terry S.
Gas Furnace Replacement in Tacoma, WA 98445
August 5, 2023
“Brady Dillon and his assistant Bartollo replaced my 21+ year old furnace in record time! The team’s professionalism and obvious knowledge had the job done quickly and completely, with no real impact to my day. Brady made sure to explain my new furnace and its features thoroughly, and made sure that I had no questions before he left. This level of professional service is getting harder to find, and I appreciate Kliemann Brothers’ dedication to providing it. I am also impressed with Klieman Brothers’ embrace and implementation of technology throughout the entire process, from quoting the system, to scheduling the install, and right up to the installation. Kliemann Brothers will be my go-to HVAC provider from now on!”
- Christopher A.
Air Conditioner|Heat Pump Replacement in Maple Valley, WA 98332
August 4, 2023
“We own a 2000 sq ft condo and our AC failed a few months ago and we had a warranty on the home. The warranty people sent four different technicians and all of them could not help us because our ac units are on the roof, a two story bldg. We called two other vendors and again they declined to do the install because they did not have a crane or a fork lift. Kliemann Bros came out to the property, sent us a detailed bid and arranged the forklift to do the install. They had two technicians, Sam & Jeremy with two other technicians to do the job. It was an all day job. They did an outstanding job, courteous to our neighbours drove and handled the gigantic fork lift with ease and left the job site better then it was. What a great company and staff!
Its hard to find a company like this. The contracts were paperless and payment was done over the phone.
The deserve a 10 in my book.
- Alan M.
Air Conditioner|Heat Pump Maintenance in Tacoma, WA 98422
August 4, 2023
“Erich came by today to provide the periodic maintenance on our heat pump contract and did great. He was professional, worked steady and answered all my questions fully. He left no mess. All in all a great representative of Kliemann quality!!”
- Theodore C.
Ductless Mini Split Installation in Spanaway, WA 98387
July 10, 2023
“Professional.”
- Raymond O.
Air Conditioner|Heat Pump Installation in Tacoma, WA 98443
July 5, 2023
“If I could give more then 5 starts I would! Working with Kliemann Brothers is like working with family. I can’t express how blown away we were with this company. From the moment when Stephanie came out to evaluate and give us a bid we knew right away that we were going with Kliemann Brothers. She treated us like family and took her time to get to know us and was professional all at once.
Then when Jace and his crew came out to install once again we were blown away at how efficient and friendly they were. They even did extra touches to make everything look clean and new.
After everything was installed Jace came back about 2 weeks later to do a follow up and took his time to help explain and make things easier to understand.
Almost 2 months later Stephanie called and wanted to come by and see how we were doing and if we were enjoying our new unit.
This whole process was stress free and when you work with Kliemann Brother you are not a client you are a family member and they make sure you know that.”
- Steve D.
Air Conditioner Installation in Bonney Lake, WA 98391
June 29, 2023
“It is a privilege to comment on Kliemann Brothers and specifically their installation/replacement team of Tom and Freddy. We decided to have AC added during our house remodel and used the same company my daughter did since they were very pleased with the attention to detail. Working with Kliemann Brothers was easy and they are very attentive to questions and the owners needs. I had our old gas furnace replaced while adding the AC unit so to be sure I would get the best life out of the units. Having AC is so nice… Tom and Fred did a great job of explaining what was needed, why and how the install and equipment would work. Our system needed an upgraded return air line to make it function at top efficiency and Tom and Fred came back and made short work of the addition.
Both men were polite, on time and stayed focus to their task at hand. I would recommend Tom, Fred and Kliemann Brothers to anyone.
It’s nice to find a company that respects my needs and finances like I do.”
- Lew K.
Air Conditioner|Heat Pump Replacement in Tacoma, WA 98407
June 8, 2023
“After a very productive sales meeting with Chase (professional, knowledgeable, friendly, courteous) a couple of weeks ago, we opted to use your company to replace our heating/air conditioning systems.
Over the course of a very busy 2 days, Josh Pearce and his colleague, Jack, worked their socks off – they just didn’t stop!
Both guys were extremely professional, knowledgeable, friendly, courteous (is this a Kliemann trait??) and tidied up so well when the job was done. They took the time to explain the new system to us and answered all our questions on a level we could understand.”
- Hugh D.
Air Conditioner|Heat Pump Installation in Orting, WA 98360
May 30, 2023
“Kliemann Brothers was recommended to us by a friend. We called and asked for a quote and were able to meet with Stephanie Royce very quickly. Stephanie went above and beyond in her initial meeting with us explaining options, discussing the differences between all types of furnaces, heat pumps, and air conditioning units. She also went under our house and checked to make sure all would be good for installation if we chose to use their services. She patiently answered all of our questions and educated us as much as possible so we could make an informed decision. She was great at checking in without pressuring us and by the end of the transaction we were not only satisfied with our choice but gained a lot of confidence in our decision as well.
The installation was quick, professional, and the crew was prompt each day that they were at our house. They were polite and also educated us on our equipment and when they left, we were confident and could easily use our new unit. A couple days after installation, we started having issues with our 18-year-old hot water heater and I again called Stephanie and she was able to give me a quote and get a new unit installed and up and running within a couple days. Their financing options are easy to understand and easy to navigate. We cannot recommend their services enough. We are truly grateful for Kliemann Brothers and their staff, especially Stephanie Royce in sales and Joshua Pearce in HVAC installation. Thank you!”
- Kim A.
Air Conditioner|Heat Pump Maintenance in Bonney Lake, WA 98391-5109
May 15, 2023
“On May 10, 2023, Daniel came out for the routine maintenance of the a/c side of my HVAC system. I have been a member of the Kliemann Brothers maintenance program for many years. Daniel has been here other maintenance trips. It is convenient to have the same technician show up – he is already familiar with the layout of my home and yard, the type and history of the systems, etc. First Daniel asked how the system was running and did I have any concerns or questions for him on this trip. Then he went straight to work. Daniel was friendly and polite, efficient, and careful in and around my house. He reviewed what was done and any recommendations to maximize my service. Nice to know my system was all set for the hot weather which arrived a few days later. Other neighbors and my sister also use Kliemann Brothers – I frequently see their vans in the neighborhood – the company is very reliable and I highly recommend the business, not just for maintenance but also for installs, as they did for me two years ago when I did total update of my older system.”
- Joanne B.
Air Conditioner Maintenance in Yelm, WA 98597
April 25, 2023
“Cameron was an awesome technician! Super knowledgeable and personable. Love Kliemann bros. They are always so helpful and love the tracking your technician feature to know when they will arrive.”
- Paul H.
Gas Furnace Maintenance in Puyallup, WA 98371
April 19, 2023
“Daniel was thoughtful, courteous, friendly, efficient & knowledgeable. He provided me with information regarding my Trane furnace and good maintenance practices.
He was a pleasure to have in my home.”
- Vicki B.
Air Conditioner|Heat Pump Repair in Tacoma, WA 98403
April 14, 2023
“Jeremy was able to provide first class service, great explanation of the problem, possible solutions, expectations of repair, spent a great deal of time getting to the heart of the issue and performed necessary repair. Very pleased with the repair call and solutions”
- David S.
Heat Pump Maintenance in Buckley, WA 99321
March 9, 2023
“This was our first service since getting our system installed, Daniel arrived prompt and was very nice and answered all my questions. He was very respectful of my house and my kids running around. He completed all his checks and gave me updates throughout so I understood. Excellent service!!! Thank you Daniel!!”
- Brandon T.
Heat Pump Replacement in Bonney Lake, WA 98391
March 9, 2023
“When I was researching heat pumps to replace my old furnace, I read about a heat pump that was efficient down to zero degrees but I didn’t know the brand name. After 3 or 4 local HVAC reps came and gave me bids on their heat pumps I was discouraged. Then, Kliemann sales rep visited and I learned that Mitsubishi was the heat pump with that amazing efficiency. Stephanie took the time to listen to my concerns and my plan to change over from gas furnace to electric heat pump. She seemed to have all the time in the world to hear my concerns and then she mentioned the Mitsubishi product. 5 stars for her. I ordered the heat pump and when Brady Dillon, et al showed up to install, they were prompt, courteous and professional. They worked hard for two days to remove and install. Another 5 stars for them. From sales to tech to instllation, Kliemann Bros HVAC gets my wholehearted support and praise. I would recommend them in a heartbeat.”
- Kent Y.
Heat Pump Maintenance in Puyallup, WA 98375
February 13, 2023
“Jeremy the tech was Awesome. Very knowledgeable, checked out our system to make sure it was running correctly, and made suggestions on what we should do, or replace to keep it in tip top shape.
Before Jeremy arrived, I received a call saying he would be on his way to my location, then I received a text to track where he was exactly. that worked out great and didn’t have to sit around just waiting and wondering when he was going to arrive.
Thank you, Kliemann Brothers for the Great service.”
- Norm S.
Ductless Mini Split Installation in Dupont, WA 98327
January 14, 2023
“Tami was great. She was very knowledgeable about the product. She came up with a numbers of solutions about installing a second mini split. She also spent time on the phone with PSE to see if we qualified for a rebate.”
- Nick W.
Gas Furnace Installation in Tacoma, WA 98422
December 23, 2022
“We just had a new furnace installed this week. There were some difficult obstacles to overcome in the install. The team had to do some rework, but they never let up and they got the job done in fine fashion. Install team and sales were top notch. I would highly recommend Kliemann Brothers to anyone that needs a new furnace and install.
Great job guys.”
- Mike M.
Gas Furnace Repair in Spanaway, WA 98387
December 9, 2022
“Recently we had our furnace serviced due to no heat. Austin came out and recommended replacing a part so we could finally have heat again. He was able to come out the day before Thanksgiving and replace the part thankfully! It was also his dad’s birthday that day! He did a wonderful job, took his time to explain everything, and we were very happy. I highly recommend Austin and Kliemann Bros. We were also happy to hear that we were able to finance this repair so close to the holidays, which was super easy and helpful 🙂 Merry Christmas 🎄”
- Tracy M.
Heat Pump Installation in Tacoma, WA 98446
December 7, 2022
“Very satisfied with service. Had a furnace and heat pump installed. From the rep that went over what I wanted to the installers, I was very satisfied. I highly recommend Klieman Brothers.”
- Sharon T.
Thermostat Maintenance in Puyallup, WA 98375
November 18, 2022
“Your service tech, Jeremy, came to our apartment (and many others on campus) and reinstalled the thermostat. He was very professional, personable, and did an efficient job. He provided us with some information and asked at the beginning of the task and after he was finished if we had any questions.”
- Diane R.
Air Conditioner|Heat Pump Installation in Tacoma, WA 98406
November 18, 2022
“Stephanie R. was so personable, professional and relatable. Scheduling took a bit but the person took the time to make it work to have it all done in one day. ( Electrical and unit installation.) The installers were respectful of our home and wore boot covers and laid down a floor covering. Thanks Klieman team!”
- Gervase H.
Electrical Repair in Kent, WA 98031
November 11, 2022
“I am so thankful to have found this company for our electrical repair needs! Caleb and Patrick were very polite, kind, professional and knowledgable!”
- Manpreet T.
Gas Furnace Repair in Tacoma, WA 98406
October 28, 2022
“Adrian and Marie came out to fix our furnace which was not heating at all. They quickly diagnosed the problem as a faulty thermostat and were able to install a new thermostat during their call so we were able to get the heat back on right away. They worked very quickly and did a great job.”
- Eric Q.
Air Conditioner|Heat Pump Maintenance in Puyallup, WA 98375
October 21, 2022
“Jeremy P. arrived on time, was friendly, courteous and performed his task with skill. When completed, he went through the process with me and answered all questions. Great job!
Thanks.”
- Scott B.
Water Heater Installation in Puyallup, WA 98371-7301
October 12, 2022
“The installation went very well. The installer listened to me about where to put the air intake and exhaust vents.”
- Joseph S.
Air Conditioner|Heat Pump Maintenance in Graham, WA 98338
October 7, 2022
“Simply, the tech was great and advised us of any and all issues related to our system. Also found a bad part and will be returning soon to repair, yet our system is still fully operational.
Great Job.
Thanks”
- Craig W.
Air Conditioner Installation in Steilacoom, WA 98388
July 18, 2022
“Well scheduled, prompt, and courteous in all interactions with all of the Kliemann Bros. staff. Tami, the installers, and the support staff in the office all did a great job!”
– Matt B.
Air Conditioner Maintenance in Seattle, WA 98118
July 16, 2022
“We noticed some concerning noise coming from the AC unit in the home we recently moved into, and Klieman sent a representative over in a timely manner to come check in on things for us. Maria was extremely friendly and helpful, showing me what was causing the issue and how I can prevent it from happening in the future through proper maintenance and cleaning.”
– Mariko S.
Heat Pump Repair in Puyallup, WA 98375
July 15, 2022
“She did a great job in s timely manner. Was very professional. She is the kind of person you want out doing this job.”
– Brett B.
Air Conditioner Maintenance in Seattle, WA 98112
July 7, 2022
“Austin, is clearly a top-notch, capable specialist. We look forward to seeing him next year. Nepier Smith”
– Nepier S.
Air Conditioner Repair in Sammamish, WA 98075
July 6, 2022
“Maria made the entire process so easy for us! She not only fixed the problem, she also explained in terms we could understand as well as come up with future plans to prevent the issue from happening. We would love to work with her again!”
– Amanda C.
Air Conditioner Maintenance in Bonney Lake, WA 98391
July 1, 2022
“The service tech “Austin” was great … very thorough and knowledgeable. Thank you!”
– Joyce N.
Air Conditioner Maintenance in Gig Harbor, WA 98335
June 30, 2022
“Austin was super friendly and very informative.”
– Samuel C.
Air Conditioner Repair in Covington, WA 98942
June 27, 2022
“Thanks you Maria Pernell. Maria is very knowledgeable and her customer service is on point! Thank you Maria for getting my AC up and running.”
– Will V.
Air Conditioner Repair in Gig Harbor, WA 98332
June 25, 2022
“Maria was very thorough and found the issue quickly. She stuck around to make sure the house was cooling properly. Very satisfied.”
– Tom S.
Air Conditioner Maintenance in Bonney Lake, WA 98391
June 23, 2022
“Daniel called before his arrival identified himself gave me an eta. I especially liked getting the text from him with his badge/photo. He was friendly answered questions I had about my thermostat and heat settings even though he was here for the a/c side of the unit. Besides checking settings cleaning filters inspecting the unit Daniel also changed a battery in a downstairs sensor that communicates with the thermostat. When we got to the furnace room a small battery operated overhead light did not come on to provide extra light in a dark corner. I had spare batteries and Daniel immediately offered to change them. I really appreciated that extra help saving me from climbing a footstool to do it myself. I will definitely ask for Daniel for my next maintenance call. Great customer service as well as great work.”
– Joanne B.
Air Handler Installation in University Place, WA 98406
June 21, 2022
“I was very happy with the service that Maria provided as she installed our new “air scrubber.” The whole procedure was completed quickly and courteously. Our service on the unit on the furnace unit next door was also done in good time. I am very satisfied with the service Maria provides.
– James B.
Air Conditioner Maintenance in Tacoma, WA 98387
June 17, 2022
“I was having some issues with my system. Jacqueline was able to work with me to get me scheduled in a timely manner to address my issues. Austin was prompt and efficient. Didn’t even know he was there! Would definitely use Kliemann again.”
– Dustin J.
Air Conditioner Repair in University Place, WA 98466
June 15, 2022
“Showed up on time, checked various issues and solved problem very efficiently. Very nice and very professional.”
– Dave L.
Gas Furnace Repair in Tacoma, WA 98446
June 10, 2022
“Yes good.”
– Jason S.
Air Conditioner Maintenance in Tacoma, WA 98498
June 9, 2022
“Austin was incredible. Love how we get a text with timeline, name of tech and picture.
Incredible Service!”
– Josh D.
Air Conditioner Maintenance in Covington, WA 98042
May 26, 2022
“Austin is the BEST!!! Keep this guy, he is a true asset to your company.”
– Ryan C.
Ductless Mini-Split Maintenance in Burien, WA 98166
May 25, 2022
“Austin is a great technician. Prompt, polite, efficient, and took the time to explain all that was done. Very happy with my service.”
– Laura D.
Heat Pump Maintenance in Puyallup, WA 98374
May 25, 2022
“Cheyenne and her assistant, Daniel. I believe, were very professional and helpful.”
– George D.
Air Conditioner Maintenance in Tacoma, WA 98409
May 24, 2022
“Cheyenne is wonderful, along with the office staff. Every time they come out for maintenance, she does a great job.”
– Bob H.
Heat Pump Maintenance in University Place, WA 98467
May 24, 2022
“Marie did a very nice job here today. All areas of our inside and outside system were checked. All filters were cleaned and are still in great shape. We looked at the accuracy of the thermometer and found it to registering well within the margin of error. I asked about the air scrubber and am thinking about it right now. Marie completed all tasks in good time and answered all questions. A very good session.”
– Jim B.
Water Heater Maintenance in Bonney Lake, WA 98321
May 23, 2022
“Cheyenne came out for routine maintenence on our tankless water heater. The service was very thorough. She was very polite and had clear explanations. You've got a repeat customer here!”
– Laurel B.
Gas Furnace Maintenance in Lakewood, WA 98499
May 19, 2022
“Techs were thorough and made suggestions on setting our thermostat to run more optimally”
– Cynthia H.
Heat Pump Maintenance in Auburn, WA 98001
May 15, 2022
“Maria has been servicing our heat pump for the last 5 years. She has always done a great job. That why I request her each time we have a need that requires service or maintenance. She is very professional and valuable asset to your organization.
Thanks again Maria.”
– Richard W.
Maintenance in Tacoma, WA 98403
May 12, 2022
“Maria is wonderful! She is so prompt and knowledgeable and friendly. We always request her when we have a problem with our furnace or heat pump or if we need maintenance.”
– Margaret D.
Maintenance in Puyallup, WA 98390
May 11, 2022
“Thank you Jacqueline H. You were very helpful and professional in the selection of our new service option plans and answered all of our questions, and replied back to us in a very quick manner. You made the transition easy. I wish there were more employees like you that will make a company successful. You ae the wright person for the wright position. Again many thank you's.”
– Sharon M.
Gas Furnace Maintenance in Tacoma, WA 98023-2602
May 5, 2022
“This is the 10th annual maintenance of my gas furnace performed by Kliemann Bros. Maria and her partner did a thorough job of checking over the entire furnace and cleaning the filters. I am pleased with their service, arriving on time, and the tips they gave me for to ensure the furnace continues to do its job.”
– Sheila V.
Heat Pump Installation in University Place, WA 98466
April 29, 2022
“Company recommendation from a friend proved to be a positive experience for us. Able to install and complete in two days with an excellent product and very knowledgeable, professional workmanship. Thank You”
– Ron & Janet W.
Heat Pump Repair in Puyallup, WA 98409
April 28, 2022
“Cheyenne came out and was able to get the heat running again. It was a simple thermostat setting but was so nice and taught me how to use my thermostat, I can now use it better then ever before!!”
– Ronnie H.
Heat Pump Replacement in Pierce County, WA 98321
April 27, 2022
“From the beginning to the installation date, Tara had constant communication with me about my equipment and when to expect, from there Tom came out and replaced my entire heating and cooling system and my water heater in a two day time frame, the final result was AMAZING!!! I would definitely refer anyone I know to there company. Thanks again for making such a easy and stress free process.”
– Brandon T.
Air Conditioner Maintenance in Bonney Lake, WA 98391
April 22, 2022
“Maria was wonderful. She was very knowledgeable & explained everything. Kliemmann will be our HVAC choice in the future.”
– Amgie H.
Heat Pump Maintenance in University Place, WA 98467
April 19, 2022
“Cheyenne was friendly and outgoing. I enjoyed meeting her. I asked her to help me on how to clean the air filters and how frequently we should clean the filters. She is a wonderful technician from Kliemann Brothers.”
– Janet T.
Heat Pump Replacement in Puyallup, WA 98375
April 9, 2022
“This is our second system installed by Kliemann Bros and both experiences have gone smoothly. From no-pressure sales, friendly office staff and professional installers, I would recommend Kleimann Bros to anyone looking to have HVAC work done.”
– Bill H.
Thermostat Repair in Puyallup, WA 98375
April 7, 2022
“Cheyenne came out after another tech for my thermostat, unlike the other tech she took the time to explain how to use the thermostat, how the system works, and where the filter was. She was kind hearted, explained everything so well. It was so nice to have such a kind person come out to save the day for us. She restored my faith with this company. I will only be requesting her from now on.”
– Shae L.
Air Conditioner Maintenance in Puyallup, WA 98374
March 31, 2022
“Maria came out to do the servicing for our air conditioning units. She arrived slightly ahead of schedule, was very friendly and professional, and got everything taken care of as expected. She shared findings, arranged for a quote to be sent for some additional service, and overall did a great job! Thank you!”
– Shari O.
Heat Pump Maintenance in Kent, WA 98042
March 30, 2022
“Cheyenne came to do a routine service on our heat pump and found an issue. She was extremely solution-oriented, detailed, and knowledgeable. She worked hard to find a fix the issue, was understanding, and provided great customer service! I couldn’t recommend Cheyenne more.”
– Brigette P.
Heat Pump Installation in Seattle, WA 98112
March 23, 2022
“Installation team was professional, informative, friendly, and neat.”
– Albert E.
Gas Furnace Maintenance in Puyallup, WA 98374
March 17, 2022
“We've used Kliemann Bros. several times for service and maintenance. They are a great company. Today, our service specialist, Austin Welch, was super. He was very thorough, very polite and a pleasure to work with. Great company, great employees, great service.”
– Dave J.
Gas Furnace Maintenance in Puyallup, WA 98375
March 9, 2022
“Highly recommend Kliemann Brothers. Specialist Maria is fantastic. Very knowledgeable, always kind and courteous. Thank you!”
– Janet H.
Air Conditioner Maintenance in Tacoma, WA 98422
March 9, 2022
“Friendly, timely and no upsales. One of few providers who was able to meet our needs and price with a Mitsubishi. Kliemann is hands down the best HVAC”
– Brian P.
Heat Pump Repair in Tacoma, WA 98446
March 4, 2022
“This is second time Cheyenne has been the tech sent to do work for us. She is articulate, knowledgeable, thorough and businesslike. And, she knows her stuff! She represents Kliemann Brothers well.”
– Pat S.
Thermostat Repair in Gig Harbor, WA 98332
March 1, 2022
“Maria is great. She is knowledgeable and was able to troubleshoot our issue efficiently.”
– Eric N.
Gas Furnace Repair in Redmond, WA 98052
February 24, 2022
“Maria looked at our misbehaving thermostat and realized the problem was elsewhere, in our condensate pump. I appreciate looking at the whole system to understand the behavior and for the fix of the pinched line. Overall a good visit with a positive outcome”
– Rob H.
Heat Pump Maintenance in Tacoma, WA 98444
February 23, 2022
“Thanks Maria!”
– David B.
Heat Pump Maintenance in Tacoma, WA 98444
February 23, 2022
“Maria has been our maintenance technician for at least three years or more. We love her work ethic, troubleshooting skill, and trustworthiness. She never leaves a mess after being in the attic and closes the attic access when finished. Today she brought Daniel with her who appears to exhibit similar attributes.”
– David B.
Heat Pump Maintenance in Tacoma, WA 98498
February 23, 2022
“It’s always nice to have a service visit with Maria. She lets me know when she plans to arrive at my home, she is professional and friendly, and informs me if there are any issues with my heat pump system. Today, she was accompanied by a new employee (Daniel), who seems to be just as professional and competent as Maria. I look forward to my next visit with Maria or Daniel. Thank you!”
– CJ I.
Gas Furnace Installation in Puyallup, WA 98371
February 22, 2022
“The crew were very proper and kept everything clean in installing a new furnace and heat pump. Clean up was very good”
– Richard W.
Gas Furnace Repair in Puyallup, WA 98374
February 17, 2022
“Cheyenne and Burdell were excellent! My 1 year old furnace (that was installed by another company that I will not mention) was not working properly. I called Kliemann Brothers for help. They sent Cheyenne & Burdell to the rescue! They were both absolutely wonderful & had me up and running in no time!
Thanks again for your quick and knowledgeable work! Kliemann Brothers will forever have my business!”
– Dainie M.
Heat Pump Maintenance in Bremerton, WA 98310
February 13, 2022
“Austin did a great job accounting for and addressing the specific concerns I had regarding my system, and completing those along with the routine maintenance in a timely fashion. Great to work with!”
– Logan H.
Air Conditioner Installation in Puyallup, WA 98373
February 10, 2022
“Overall, we were very satisfied with the work done by KB employees. All of the technicians that performed work as part of our AC install were helpful, professional and knowledgeable. They explained the work involved and always asked us for our preference when choices needed to be made. We appreciated the level of communication they exhibited. One thing we were not made aware of ahead of time was that there would be more noise coming from the main cold air return in our family room as a result of the AC equipment install. Not sure if the technicians were familiar with this kind of thing possibly happening, but it was surprise to us. We would suggest letting clients know this and any other potential impacts during the sales process. Overall, we could not have been more pleased with the quality and professionalism of KB employees. We would highly recommend your company for this type of work.”
– Kurt R.
New Construction Maintenance in Steilacoom, WA 98388
February 8, 2022
“We had our first semi annual service since moving in last summer. Thomas did a thorough job, explained everything and answered a couple of my quesitons. We are very satisfied with the service.”
– Tony V.
Heat Pump Maintenance in Fircrest, WA 98466-6035
February 3, 2022
“Austin was amazing in helping me set up my thermostat for wireless control. I'm grateful that his was a return visit and look forward to seeing him again to replace a part on my heat pump. He's very thorough in his explanations of my questions and I now have a better understanding of my system having changed from furnace/air conditioner to furnace/heat pump. Kudos!”
– Linda S.
Gas Furnace Replacement in Kent, WA 98032
January 29, 2022
“From beginning to end my experience was excellent. Everyone was helpful, curteous and professional. I would recommend them to everyone.”
– Carol O.
Commercial Gas Heater Installation in Auburn, WA 98002
January 27, 2022
“Great service. Tech's on time. Company kept us updated on steps to get heater installed. They dealt with permits, etc., so that it was a hassle free experience. Would recommend.”
– Bradley H.
Gas Furnace Maintenance in Tacoma, WA 98407
January 27, 2022
“Always great service. Tech Austin is the best – always courteous and professional. Pleasure to do business with.”
– Susan D.
Ductless Mini-Split Maintenance in Tacoma, WA 98445
January 21, 2022
“Thank you for sending Austin to do my yearly maintenance. This is the most complete and comprehensive service I have experienced. He was polite, friendly and very competent with the job he was doing. His work ethics showed as he did his job. I am very satisfied.”
– Rita D.
Ductless Mini-Split Installation in Bremerton, WA 98337
January 19, 2022
“Everyone who I talked with or saw was so helpful. They followed up when I called and was not sure if I was doing things correctly. Thank you all”
– Sharon O.
Electrical Maintenance in Tacoma, WA 98465
January 14, 2022
“I would like to have Cheyenne do our servicing from now on. She is great! She helped us get online with our thermostat also helped me so that I could get Wifi she really knows what she’s doing she’s just very conscientious, we’ve had her before and we want to have her again always.”
– Susan N.
Ductless Mini-Split Repair in Bellevue, WA 98004
January 13, 2022
“Excellent service!”
– Erica W.
Replaced Full System Installation in Port Orchard, WA 98366
January 13, 2022
“Exceptional service from planning and design to complete installation of our new heating and air conditioning system. Outstanding work ethic by all service representatives. We’ll definitely receive Kliemann Brothers to our family, friends and neighbors.”
– Nancy H.
Gas Furnace Installation in University Place, WA 98467
January 6, 2022
“We had a new Trane Variable Speed gas furnace installed. Nathan, Brian, and Jason did an outstanding job to make the system work to our satisfaction. Their customer service was outstanding. We appreciated the efficiency with which the job was handled. But above all we appreciated the friendly and positive attitude.”
– Hans M.
Air Conditioner Maintenance in Puyallup, WA 98373
January 6, 2022
“Cheyenne was so professional, thorough & courteous. She made sure we had all Our questions answered and taught us a few things at the same time. 5 Star service, thank you!”
– Melinda A.
Thermostat Replacement in University Place, WA 98467
January 2, 2022
“On the afternoon of New Year’s Eve our house started getting colder and we discovered the thermostat screen was blank. We called and Thomas came out. We were so pleased with the service he provided. We called at 2p and by 4:15p he had replaced the faulty thermostat. So so thankful for his great service and explanations of the process along the way. It was going to be very cold that night-so happy to have such a quick response.”
– Richard L.
Heat Pump Repair in Port Orchard, WA 98312
December 30, 2021
“Technician arrived early. Analyzed the problem, spent plenty of time to get it right. Problem was fixed.”
– Dennis W.
Air Conditioner Installation in Tacoma, WA 98407
December 27, 2021
“Kliemann Bros. performed our full-house HVAC and gas line installation in 2018 and their customer service is more than outstanding. In 2021, they helped us with our Air Conditioning selection and installation. Every staff member is helpful, considerate of our time and property and they are eager to answer any questions we have to make sure the job is done to our satisfaction. I could list every staff member individually, but everyone we have worked with is truly incredible. We could not be happier and will be life-long customers!!”
– Lindsay M.
Heat Pump Replacement in Tacoma, WA 98498
December 24, 2021
“Kleiman Bros is beyond professional, timely and true to their word. I used them twice within 30 days for my primary home and my rental. They will be my “go to” for future projects.”
– Debbie D.
Ductless Mini-Split Maintenance in Seattle, WA 98119
December 23, 2021
“Austin was great in cleaning our mini split system and also servicing our water heating unit. He was positive – gracious – and a pleasure to have in our home. He was very conscientious about making us feel comfortable with his presence and work project. He reported back to us and showed us photos that detailed the results of his cleaning process. He also graciously listened to and documented an installation issue that needed to be resolved. We hope that Austin will come for our next service appointment.”
– Andy F.
Heat Pump Maintenance in Roy, WA 98580
December 17, 2021
“Heard a weird noise coming from our heater and realized it wasn’t good. Blower on heater went out. Called Kliemann and they came out the same day. When they told us it was the blower and they were ordering the part, we panicked because it was winter and cold outside. The blower motor was being shipped but they left us a space heater for us to stay warm. A week later, we had heat. Thanks Kliemann Brothers. Technician was TERRIFIC.”
– Alice D.
Heat Pump Installation in Auburn, WA 98001
December 14, 2021
“I am very pleased with the installation of our heat pump. Your employees were pleasant, courteous, and very efficient. I am thankful for the excellent service they provided. I will not hesitate to recommend your company to friends and family.”
– Gloria T.
Heat Pump Maintenance in Tacoma, WA 98446
December 10, 2021
“Competent and timely service
Friendly and courteous tech”
– Dixie S.
Trane Clean Effects Air Purification System Installation in Maple Valley, WA 98038
December 10, 2021
“We contacted Kliemann brothers about an air purification system since they were the company that had installed the furnace in our new home. From the first call to the installation the office staff and installation technicians have us exceptional service. We thought it would take weeks before they would be able to get the unit and install it but it only took days. Thank you to each one at Kliemann Brothers who was involved with the purchase and installation!!”
– Robert L.
Gas Furnace Maintenance in University Place, WA 98467
December 8, 2021
“We always ask for Austin because he is very experienced and very knowledgable. In addition, and this is very important, he is very personable, and it is always a pleasure to have him come to our house.”
– Hans M.
Thermostat Replacement in Bonney Lake, WA 98391
December 5, 2021
“First time service.
Called on Sunday with no heat. Thomas came out, reviewed whole system and replaced thermostat. Everything is perfect now. Thank you.”
– Diane W.
Air Conditioner Installation in Maple Valley, WA 98038
December 4, 2021
“Timely arrival as well as thorough installation. Paper work left indicates to call for a check up in the spring. Very much appreciated.”
– Marsha L.
Gas Furnace Replacement in Renton, WA 98056
December 3, 2021
“Top notch service from start to finish. Very helpful employees. Good work. Helped with financing. Great job!”
– Sandra K.
Gas Furnace Maintenance in Kirkland, WA 98033
November 9, 2021
“Austin does a fantastic job. Very through and explains what he is doing. What a great asset to your company.”
– Michael R.
Gas Furnace Repair in University Place, WA 98466
November 8, 2021
“Great service as always. The repair was done quickly and efficiently. Positive and pleasant interaction with office and technician. Thank you !!”
– Karen L.
Thermostat Replacement in Renton, WA 98580
November 7, 2021
“After several calls regarding the problems we were having with our thermostat temperature and our heat pump staying on either propane or electric, it was finally determined that a new thermostat was needed. The technician was very professional and knowledgeable. He answered all my questions and explained the operation and how to program it.”
– John D.
Heat Pump Installation in Tacoma, WA 98444
November 3, 2021
“Our first experience with KB was when we first met with Stephanie R. She immediately got my husband on board by answering all his questions about a heat pump. She was incredibly kind and friendly and knew so much about what we wanted. After meeting with her, we decided right then and there to go with KB. It took a bit to get an install date because of the global shortages due to the pandemic, but Stephanie kept in touch and that meant a lot. Shawn and Owen were our technicians/installers. They were very respectful of our house and informed us of all that they were doing. It was quite the project. Dave and his helper were our electricians and did a wonderful job of doing all things electrical. My husband and I couldn't be more pleased with KB, Stephanie, Shawn and Owen and of course, Dave and his helper. They all made us feel like family! I highly recommend Kliemann Brothers for any type of heat, cooling or electrical work you may need and/or want. They really are wonderful!! Thanks, KB and everyone, for everything!!!”
– Tracy S.
Thermostat Repair in Bonney Lake, WA 98391
November 2, 2021
“Cheyenne is amazing ! She has once again helped us out We just can’t say enough good things about her. She’s a wonderful caring person who we appreciate so much.”
– Cathy B.
Ductless Mini-Split Installation in Tacoma, WA 98406
November 1, 2021
“Kliemann Brother"s installers and electricians were very polite, professional, and easy to work with on ideas. Everyone in the company whether it was the person first receiving calls to the appointment and permitting were extremely helpful and considerate. I am so impressed with this company that I would not use anyone else. Fantastic experience! Thank you all!”
– Karen E H.
Zone Control System Replacement in Issaquah, WA 98029
October 30, 2021
“I had a great experience with Cheyenne. She was able to diagnose the faulty zone controller. Although she did not have the part, she was able to come back a few days later on a Saturday to fix it. I found out she signed up to provide service on a Saturday even when her main office was closed. Now that is service and compassion for your clients!”
– Lemuel S.
Heat Pump Repair in Tacoma, WA 98422
October 21, 2021
“Thanks for the HVAC outdoor unit repair. My wife does not like being cold, therefore having the heat system down for a few days is frustrating for her. KB made the repairs in a timely efficient manner and kept the interior chill to a minimum.”
– Michael G.
Gas Furnace Repair in Kent, WA 98031
October 19, 2021
“Cheyenne provided me with excellent service from start to finish. Before arriving, she called a day in advance to confirm the time of service and then on the next day, she called me 40 before arrival. The communication was much appreciated! On the day of service, she was extremely friendly and knowledgeable. Our furnace & thermostat have been offline for several days and she immediately started troubleshooting and determined the issue within a few minutes. She discovered that there was an issue with one of the wires and fixed it right away. The next thing you know, we had heat again! After that, she gave me some advice & tips on how to better distribute the heat throughout the entire house since she noticed that the first floor was extremely colder than the rest of the house. Absolutely incredible service and I could not ask for a better experience. Thank you, Cheyenne!”
– Andrew L.
Heat Pump Maintenance in Mason County, WA 98548
October 14, 2021
“Steve the service technician is an absolute Prince. Clean Timely courteous efficient and genuinely a pleasure to have come to the home.
I could not ask for a better experience.”
– Lyle N.
System Installation in King County, WA 98038
October 14, 2021
“Maria was very efficient with our new install. The coordination with Jacqueline was well done.”
– Tom S.
Ductless Mini-Split Maintenance in Pierce County, WA 98580
October 11, 2021
“Very thorough service.”
– George G.
Heat Pump Maintenance in Tacoma, WA 98387
October 7, 2021
“Friendly, Great Service, Absolutely worth every penny!”
– Laura C.
Heat Pump Installation in Tacoma, WA 98403
October 7, 2021
“The entire process was excellent from start to finish. The initial estimate process was terrific; the follow-up was timely and concise. The finished product was efficient and attractive. And we didn't feel like we were paying for somebodies TV commercials. Highly recommended.”
– Tim H.
Heat Pump Repair in Puyallup, WA 98374
October 5, 2021
“Excellent service by the technician.”
– Marcie S.
Heat Pump Installation in University Place, WA 98466
October 5, 2021
“We actually had 2 Mitsubishi mini split heat pumps installed. The installers know their stuff and do good work. Our project has been going on for a long time and is done in stages. They have been quite patient. The last phase involved moving and anchoring the outdoor unit for the upstairs heat pump and doing the trim work and installation of the indoor unit of the downstairs heat pump. They also kindly moved a thermostat for the gas furnace that was installed, by Kliemann Bros, about 30 years ago.”
– Dallas H.
Gas Furnace Repair in Kent, WA 98042
October 4, 2021
“Professional, friendly and informative.”
– Connie M.
Heat Pump Installation in Puyallup, WA 98374
October 3, 2021
“Tami Scheidt, Consultant for Kliemann Brothers provided me with excellent service from start to finish. A TRANE Heat Pump & Air Conditioner unit; Air Scrubber with advanced OZONE Free Whole House Air Purification system; Trane Clean Effect Whole House Air Cleaner 99.98% efficient. The installation was professionally orchestrated from start to finish, including clean-up, by Josh & Fredie (J. Fredericks). The installation was completed to perfection. ~ Thank you for your dedicated service ~ Arturo”
– Arturo C.
Gas Furnace Maintenance in University Place, WA 98466
October 2, 2021
“Austin was our service tech. He was friendly, professional and when finished, made sure we knew how to operate our thermostat, which we had not changed out after having the heat pump installed. He also wanted to make sure I knew that if I had any issues with either the furnace or the heat pump to call, anytime, even after hours. Nice to be reminded of that. Over all- so glad you are my go to for heating, etc.”
– Mary Lou H.
Air Handler Maintenance in Jefferson County, WA 98368
September 29, 2021
“Great job”.
– Michael B.
Electrical Installation in Seattle, WA 98118
September 28, 2021
“After countless unsuccessful & stressful attempts to source an electrician to hook up our new hot tub, finding Kliemann Brothers was a real breath of fresh air. From first contact through quoting, scheduling, completing, permitting, and following up after the work was complete, everything about working with them was easy, professional, and gave us total peace of mind. They went above and beyond to ensure our needs were met, including staying late to finish the job in one day so it would be done in time for our anniversary. During a challenging chapter in all our lives where many other service providers I’ve worked with are using the pandemic as an excuse for lowering expectations, the KB team rose above to come to our rescue. I can’t recommend you strongly enough – you’ve won a customer for life in us!”
– Brendan W.
Gas Furnace Repair in Tacoma, WA 98443
September 28, 2021
“Thomas came out to repair our furnace which would not start up after being dormant all summer. Thomas called before he arrived at the appointed time. Thomas was on time, friendly and professional. He quickly diagnosed and fixed the problem. Thomas also made sure that the furnace operated properly and made sure we understood how the thermostat worked. I can recommend Kliemann Brothers and Thomas for taking care of our heating needs at a fair, predetermined cost. Ron J”
– Ronald J.
Heat Pump Repair in Eatonville, WA 98328
September 23, 2021
“The tech was friendly, courteous and thorough. Answered questions and explained things to us.”
– Diana H.
Heat Pump Maintenance in Orting, WA 98360
September 22, 2021
“Thomas came out and was very nice and courteous. I would use kliemann brothers again.”
– Sonny T.
Air Handler Maintenance in University Place, WA 98466
September 21, 2021
“Many thanks to Thomas, who was so patient in leading me through the operation of our system and making appropriate recommendations.”
– Michael S.
Water Heater Maintenance in Bonney Lake, WA 98391
September 8, 2021
“Such great service at a reasonable price. Our Technician explained the process and was full of great advise for maintaining our systems.”
– Justin L.
Heat Pump Replacement in Graham, WA 98338
September 8, 2021
“Cheyenne checked out the system and found the motor was burned out. She contacted a person, set up an appointment to get a new system. I really appreciate her help. Thank you!”
– Dr Pam S.
Heat Pump Repair in Bonney Lake, WA 98391
September 1, 2021
“Part needed replacement but warehouse sent the wrong one. Will need to come back. But they they were very courteous. Wore masks. E-mail, text, and phone confirmations regarding appointment. They make sure you understand what is going on.”
– Craig W.
Air Conditioner Maintenance in Gig Harbor, WA 98335
September 1, 2021
“Maria provided us with excellent and professional service. We’ve been doing business with Klienmann Bros for almost 10 years. It has always been a pleasure doing business with this excellent, honest and professional company with their knowledgeable service staff. I am going to highly recommend them to friends and neighbors!!”
– Bonnie K.
Heat Pump Repair in Port Orchard, WA 98366
August 30, 2021
“Cheyenne is a prompt, highly informative service technician who checked out our aging system. She made repairs and provided a strong sense of commitment to us as customers. Three cheers for Kliemann Brothers Heating and Air Conditioning!”
– Nancy H.
Air Conditioner Repair in Seattle, WA 98112
August 23, 2021
“Steve is fantastic. Super polite. Smart. A joy to work with. I’ll definitely use you guys again because of him.”
– Steve C.
Air Conditioner Repair in Kirkland, WA 98034
August 20, 2021
“We reached out to KB to service a very old AC unit in need of attention. KB did a great job of communicating arrival times both via txts and calls. Maria and assistant were knowledgeable, kindly explained our system without making us feel like an idiot and were focused on solving our problem rather than soaking us for a buck. They helped resolve our issue with a little ingenuity rather than replacing the whole aged unit which would be difficult and very costly during Covid.”
– Jeff F.
Air Conditioner Maintenance in Newcastle, WA 98059
August 20, 2021
“Thomas was knowledgeable, efficient, and respectful.
He spent enough time to do a thorough assessment of the issues at hand and answered all my questions patiently.
Thank you, Thomas.”
– Nargis M.
Air Conditioner Repair in Bonney Lake, WA 98321
August 12, 2021
“Steve was our Technician – he was on-time, and very professional. He fully explained each step he was performing, offered pricing options, and performed the work flawlessly. When complete, he checked out the system – every facet of it inside and outside our home. Definitely a five star experience. Kudo's to Steve and Klienmann Brothers!”
– Dave V.
Air Conditioner Repair in Bellevue, WA 98006
August 7, 2021
“Maria, came out to repair a leak in our A/C line, replace a pump in our mini-split, and replace a defective thermostat. She notified us with her arrival time, arrived promptly and got to work. She repaired and replaced everything efficiently, had to run and get a new part, cleaned up well in every area she worked in and then showed us everything , explained how to maintain to avoid future issues. We were very impressed with her work and service. We would highly recommend Maria and Kliemann Brothers.”
– Andrea V.
Heat Pump Installation in Tacoma, WA 98406
August 6, 2021
“Kliemann came out to install our heat pump. They scheduled us for 6 weeks out and ended up being able to fit us in a couple weeks early. Their guys are incredibly knowledgeable and experienced. They were also comfortable wearing masks when we asked as we have young children. Our house stays incredibly cool and they did a fantastic job and we couldn't be happier. They previously installed all new ducting for our furnace and when the inspector came out to measure for air loss, we were at the levels of new construction despite our house being over 100 years old. From a pricing perspective, they are reasonable in comparison to some of their competitors. They provided options, but weren't pushy and I never felt like I was being sold something that we didn't need. Overall, we couldn't be happier and recommend Kliemann for all things HVAC related.”
– Summer M.
Heat Pump Maintenance in Puyallup, WA 98373
August 4, 2021
“I purchased a Trane heat pump system from Kliemann bros in 2014. I have had service done in 2019 and again today in 2021. The install and both services were done very professionally.
My technician today was Thomas Lyons. He was quick, courteous and thorough. Thomas continued the tradition of excellent service Kliemann bros always provided for me.”
– Mike M.
Heat Pump Replacement in Auburn, WA 98092
July 25, 2021
“Great professional service from the beginning to the end! Had to replace our heating/air conditioning system in our Clubhouse/office area, and did so with an energy efficient heat pump. We were also shown how to use the system and other ideas of what we can add onto it.”
– Pasafino Apartments
Heat Pump Installation in Tacoma, WA 98444
July 20, 2021
“Stephanie R. was our consultant and she was absolutely wonderful. We are so grateful that she was so knowledgeable about what we wanted and gave us several options to choose from. She answered every question my husband had and even though I had a couple more companies coming to give an estimate, we decided to go with Kliemann Brothers. We love their customer focus and making us feel like family. I highly recommend Kliemann Brothers and I highly suggest Stephanie R.”
– Tracy S.
Heat Pump Maintenance in Tacoma, WA 98446
July 9, 2021
“Thankful they called me to let me know that he may be later than the scheduled window of time. Austin did a great job! It’s worth being on the maintenance program!”
– Frank R.
Gas Furnace Repair in Puyallup, WA 98373
July 9, 2021
“Cheyenne was very knowledgeable and very helpful in explaining my service issue and options. I hope she is available if we have another service call!”
– Rick T.
Heat Pump Installation in University Place, WA 98466
July 8, 2021
“Excellent communications and service. Salesman, Installers, and Electrician were all first rate and efficient. Couldn't be happier!”
– Don B.
Heat Pump Repair in Eatonville, WA 98328
July 1, 2021
“Able to repair heat pump in a timely manner during a busy time for repairs. Good communication and arrived when expected.”
– Scott M.
Heat Pump Installation in Tacoma, WA 98443
June 29, 2021
“Kris the technician did a great job & was good to answer questions & explain the process. David did the electrical work & very personable & informative as well. Special mention to new hire helper Jim, hard worker & very impressed with positive attitude. Install was just as heat wave hit!! Perfect timing!!! Thanks to all at Kliemann Bros., we appreciate you all, especially in this unprecedented heat wave.”
– Phyllis S.
Air Conditioner Repair in Bonney Lake, WA 98391
June 28, 2021
“Austin did a great job and very professional”
– Benny C.
Air Conditioner Repair in Graham, WA 98338
June 28, 2021
“Cheyenne was very professional. She diagnosed the problem quickly, and then fixed it! I will set up an appointment for August to have her check out the system for winter”
– Dr Pam S.
Air Conditioner Repair in Bonney Lake, WA 98391
June 26, 2021
“In the middle of our recent heat wave our Air conditioner would not start. We contacted Klienman since they were the ones who installed it 15 years ago. This contact was around 9 pm. Within 10 minutes we were called by the repairman. He arrived at our house about 30 minutes later. diagnosed the problem and fixed it within minutes. He was very knowledgeable, efficient and personable. A very pleasant timely response, which is very rare in today's world. When it comes time to replace that air conditioner I will definitely consider Klienman again.”
– Darrayl C.
Air Conditioner Repair in Eatonville, WA 98328
June 25, 2021
“You guys ROCK and thank you, Cheyenne for fixing our air conditioning!”
– Terri T.
Air Conditioner Maintenance in Puyallup, WA 98390
June 22, 2021
“Very pleased with your technician, Maria Pernell. She was very professional and pleasant. I've been with Kliemann Brothers for 18 years and highly recommend them to my friends and neighbors.”
– Dolores E.
Heat Pump Repair in Puyallup, WA 98374
June 19, 2021
“Thomas was very professional with keen insight and expertise. He quickly diagnosed the problem and we were back up and running before the house got hot. Thanks”
– Michael K.
Maintenance in Tacoma, WA 98424
June 17, 2021
“Austin was very efficient, thorough and helpful. He is personable and explains all phases of his work. We always ask for him. He does excellent work as always.”
– Kristine T.
Gas Furnace Maintenance in Puyallup, WA 98371
June 17, 2021
“The tech was very professional and informative. I had a few questions about the furnace and heat pump. He was able to answer.”
– Richard W.
Heat Pump Maintenance in Tacoma, WA 98444
June 9, 2021
“Maria is a great maintenance technician. By having her as our regular maintenance tech, we don't have to show her around; she knows where everything is and what the current system aging "watch" items are. She doesn't leave a mess, and ensures that all systems are set to factory and homeowner specifications before she leaves. She is trustworthy and does not need close supervision by either her employer, or by the homeowner. She also calls and texts when she is within an hour of arrival, so that we can arrange for access to the property and systems.”
– David B.
Air Conditioner Maintenance in Renton, WA 98058
May 27, 2021
“Professional in every way. Keep this guy”
– Richard M.
Electrical Maintenance in Tacoma, WA 98403
May 19, 2021
“Thank you for the maintenance service today. Maria was on time, efficient and friendly. We are going to request her for our next maintenance!”
– Margaret S.
Gas Furnace Maintenance in DuPont, WA 98327
May 14, 2021
“Very friendly customer service and staff. Service is great”
– Lana G.
Gas Furnace Maintenance in Puyallup, WA 98373
May 12, 2021
“Thomas did a thorough inspection of our furnace and A/C. He was courteous and took the time to give me detailed answers to all of my questions. It reassures me that Kliemann Brothers has pros like Thomas on staff.”
– Michel W.
Air Conditioner Maintenance in Lakewood, WA 98498
May 12, 2021
“Steve was professional and knowledgeable. Excellent customer service. Thank you.”
– Cathleen R.
Air Conditioner Maintenance in Maple Valley, WA 98038
May 5, 2021
“We've been with KB for over a decade and are pleased with products and services. We are comfortable with KB's advice and in particular, Service Person Maria. We always request her for her pleasant, professional, knowledgeable attitude and trust her judgment. She's an asset to KB and is the reason we stay. Thank You.”
– Laurence & Roxann R.
Gas Fireplace Installation in Fircrest, WA 98466
April 30, 2021
“The past two days, Chris and Bryan were totally courteous while installing my new gas furnace and heat pump. It was interesting watching the process and they were great in answering any questions I had. Kliemann Brothers have been meeting my heating needs for over 20 years and I can't recommend them enough.”
– Linda S.
Gas Furnace Replacement in Puyallup, WA 98371
April 26, 2021
“I appreciate the friendly and thoughtful individuals who helped me select my replacement gas furnace and the installation process. Stephanie was helpful, communicative, and answered my questions. KB was able to install a new furnace in a matter of days to provide my family heat for the cool evenings. I am so thankful for their quick response to our needs. Also, their follow up was appreciated.
When I had an issue with my gas fireplace not working after my furnace was replaced, they sent someone out the same day to assess the situation. I want to thank Nathan for his quick assist on this issue. I am very satisfied for a job well done.I would recommend Kliemann Brothers to my friends and family.”
– Janine M.
Water Heater Installation in Tacoma, WA 98498
April 21, 2021
“Working with our salesman Tyler and all front office staff was a great experience. Communication and follow through was spot on. New water heater installed and works great, they even handled coordinating with the city for inspection. I would definitely consider working with the team at Kliemann again. Thank you”
– Karl W.
Air Conditioner Repair in Tacoma, WA 98387
April 17, 2021
“Prompt service, reasonable price, nice tech..thank you”
– Scott M.
Thermostat Maintenance in University Place, WA 98467
April 7, 2021
“Excellent service and friendliness.
Extremely knowledgeable.”
– Amber G.
Air Conditioner Maintenance in Graham, WA 98338
April 5, 2021
“Excellent job”
– Craig W.
Thermostat Repair in Lakewood, WA 98499
April 3, 2021
“Cheyenne was very helpful in correcting our heating issue with our new furnace & heat pump. She was able to identify the problem, make corrections and provide information and instruction on optimizing the performance of our unit.”
– Cynthia H.
Gas Furnace Maintenance in Covington, WA 98042
April 2, 2021
“All satisfied with the service. However this last visit was quoted 5 different costs for my maintenance.”
– Jan B.
Maintenance in Puyallup, WA 98328
April 1, 2021
“Phenomenal as always and thank you, Maria for taking care of us!”
– Terri T.
Heat Pump Installation in Port Orchard, WA 98312
April 1, 2021
“Team did a great job with installation. So far so good, have nice heat this morning. The test comes when I need the A/C later this year.”
– Dennis W.
Gas Furnace Repair in Puyallup, WA 98374
March 31, 2021
“Maria, is a excellent tech that I will highly recommend to my friends…great job!”
– Johnnie B.
Maintenance in Kent, WA 98030
March 30, 2021
“Maria was great she showed up on time got everything done it was a great experience”
– Lisa N.
Heat Pump Repair in Mineral, WA 98355
March 24, 2021
“Our heat pump was not working, so I requested service. Austin Welch, let me know when he would arrive, he was in time. He went through the entire system and was able to get it going. Austin was extremely polite and fantastic at explaining what he was doing, and let me know to call if there was any problem after he left. I would HIGHLY recommend him as a service technician to anybody! Thanks again Austin and Kliemann Brothers for great service!”
– Shawn S.
Gas Furnace Maintenance in Seattle, WA 98107
March 19, 2021
“Service was excellent all around. Thank you, Steve.”
– Eric A.
Heat Pump Maintenance in Puyallup, WA 98374
March 17, 2021
“Cheyenne is the most thorough, professional and knowledgeable technician that has serviced my system over the last 12 years. Thanks for a job well done!”
– Michael K.
Thermostat Maintenance in Roy, WA 98580
March 16, 2021
“Austin is very thorough and personable. We have used Kliemann for many, many years and they are very professional. Whenever we have an issue, we just pick up the phone and call.”
– John D.
Gas Furnace Replacement in Lakewood, WA 98499
March 12, 2021
“We received prompt service when our furnace stopped working. The diagnosis & options available for replacement were done the same day. Installation occurred the next day. Appreciate the quality of service and professional personnel.”
– Cynthia H.
Heat Pump Replacement in Olalla, WA 98359-9563
March 12, 2021
“This spring, after a major snow event, we noticed that our heat pump was not working, and our backup heating was not able to keep up with the cold. Tyler came out the same day, and helped us design a new heating system. Kris and his crew worked tirelessly to get our system up and running. Our home is nice and cozy once again!”
– Robert W.
Heat Pump Replacement in Puyallup, WA 98373
March 3, 2021
“Easy to work with, on time, professional installation. With a furnace and heat pump installation, the quality of installation is more important than the equipment itself and our installers did an excellent job. Very clean with no call backs.”
– Aaron W.
Gas Furnace Repair in Puyallup, WA 98371
March 1, 2021
“Maria was amazing! Super knowledgeable & professional with great customer service✔️”
– Vicki B.
Gas Furnace Repair in Maple Valley, WA 98038
February 26, 2021
“Great job guys! Tech was very knowledgeable and courteous to us”
– Steve F.
Ductless Mini-Split Repair in Seattle, WA 98112
February 13, 2021
“Always professional service and friendly technicians. Had an interesting problem with a mini split setup that no one had seen before. Advanced diagnostics found the cause of the issue, and the techs were able to explain it clearly, figure out a path forward, and put it all back together. Super happy to use these guys when I need anything in the HVAC system worked on.”
– Cameron E.
Gas Furnace Maintenance in Tacoma, WA 98498
February 12, 2021
“Always great service. The techs and office staff are friendly and professional. I feel I get great value from the Kliemann Brothers’ products and services.”
– CJ I.
Heat Pump Installation in Roy, WA 98580
February 11, 2021
“Heat pump install went as promised. Very satisfied and the installers were professional and friendly.”
– Dale K.
Heat Pump Maintenance in Bremerton, WA 98312
February 11, 2021
“Very impressed with Cheyanne's depth and level of knowledge. She displayed a great LEVEL of knowledge as she performed the task while her DEPTH of knowledge became very clear as she answered my questions with great details. Very professional and pleasant. You have yourself a priceless commodity”
– Pamela W.
Gas Furnace Installation in Puyallup, WA 98373
February 10, 2021
“All appointments were on time, professional and experienced crew, pleasure to work with, will recomend to others.”
– Steve W.
Heat Pump Repair in Tacoma, WA 98446
February 10, 2021
“Tech was on time & friendly. He was very informative & didn't mind us asking questions. He was able to diagnose the problem & fix it rather quickly. The cost was very affordable for an emergency call! I would (& have) recommend Kliemann Brothers anytime!”
– Tammi R.
Gas Furnace Repair in Port Orchard, WA 98312
February 3, 2021
“Very quick, professional service”
– Dennis W.
Ductless Mini-Split Installation in Packwood, WA 98361
February 1, 2021
“We had Kliemann Brothers install a Mitsubishi ductless mini-split in our family cabin. With only baseboard and a propane fireplace, this was an incredible upgrade. The install technicians, as well as the electrician, showed up on time and ready to get to work. They took great care in protecting our property and cleaned up thoroughly when completed. Despite the fact that they had a 2 hr drive home ahead of them, not once did they cut a corner or not take the time to answer questions I had. Alex, Alex & Dave were top notch installers and some of the best people I've ever hired. With the addition of the Air Scrubber, to ensure the healthiest air and surfaces possible, we know we have the most comfortable, efficient and safe system on the market. THANK YOU Kliemann Bros for continuing to be the best HVAC Company in Western Washington!!!”
– Mike F.
Gas Furnace Maintenance in Tacoma, WA 98445
January 28, 2021
“I cannot speak more highly of the professional & prompt service we have received each time we use this company. Thank you for your integrity”
– Lauren R.
Water Heater Maintenance in Tacoma, WA 98445
January 27, 2021
“This is a great company to have on your team. I saw that my tankless water heater was dripping water. Should I try tightening it myself or leave it alone. Decided to error on the side of caution as I didn't know what I was toughing. Kliemann Brothers came to my house and had it fixed in a flash.
Love the service. Thanks guys.”
– Roberta R.
Gas Furnace Maintenance in Tacoma, WA 98409
January 26, 2021
“The young man who performed my service was professional, knowledgeable, friendly and efficient. He was able to assess the situation and take care of everything in a reasonable amount of time. His customer service was impeccable. I wish there were more like him! I will always request him.”
– Paulette P.
Air Conditioner Repair in Tacoma, WA 98445
January 26, 2021
“Cheyenne was great and very knowledgeable.
Thank you Cheyenne for all of your help!”
– Robert S.
Gas Furnace Maintenance in Tacoma, WA 98445
January 25, 2021
“I had Kliemann out to maintain my gas furnace, heat pump and tankless water heater. Things went great this morning and the representative was a fantastic young lady. She was thorough and I hope to see her again.”
– Roberta R.
Gas Furnace Repair in Bonney Lake, WA 98391
January 5, 2021
“Kliemann Bros technician, Tong, spent time troubleshooting and correcting a problem with my furnace cycling at odd intervals that he indicated was not a common short-cycle situation and, due to its intermittent nature, difficult to isolate. As a retired aerospace test engineer, I know well the difficulties of isolating intermittent problems. Nevertheless, the gentleman spent the necessary time to fully fault isolate the anomaly, correcting several other discrepancies along the way and the system now works very well. His knowledge and dedication to resolving the issue truly impressed me. Additionally, the assistance provided by all the office staff at Kielmann Bros is exceptional, bar none. They are extremely helpful and courteous. I can honestly say that they set the bar very high for others in their field.”
– Dave M.
Indoor Air Quality Installation in Spanaway, WA 98387
December 31, 2020
“Super happy with the install of our air scrubber and new hot water tank. Our tech was very thorough and knowledgeable during the walk thru and even answered questions for us on other items about our system. Not our first time using Kliemanns and not our last.”
– Ashley C.
Gas Furnace Maintenance in Sumner, WA 98390
December 29, 2020
“I've had Kliemann Bros service my gas furnace and my air conditioner for the past 17 years. I'm very pleased with their service and professionalism. Today, Jeremy was my technician and I will request him again for maintenance on my furnace and air conditioner. He spent time going over what he did today and answered my questions.”
– Dolores E.
Electric Furnace Installation in Tacoma, WA 98445
December 23, 2020
“Guys were on time, worked worked very well, kept us informed, explained the new system. Happy with the new furnace. Have been with Kliemann for many years and have always been highly satisfied.”
– Ted A.
Gas Furnace Repair in Renton, WA 98055
December 22, 2020
“Our furnance broke down over the weekend and we were freezing cold at home! Our repair guy Thomas did such an amazing job fixing the problem while communicating with us every step of the way. Also I very much appreciated how well he maintained all the covid safety precautions. We have a little one with an autoimmune disease so as you would imagined we were nervous with the situation. We are so thankful to have the heat back and would definitely use this service again!”
– T T.
Heat Pump Repair in Gig Harbor, WA 98333
December 15, 2020
“Our heat pump has operated flawlessly for around 9 years. Recently it required repairs, resulting in several visits. Kliemann Brothers has been very responsive, persistent and extremely professional with us in resolving the issue.
The folks at Kliemann always welcome my call in a friendly way and get right on my need.
I recommend Kliemann for any furnace need.”
– John P.
Gas Furnace Maintenance in Gig Harbor, WA 98332
December 8, 2020
“Consistently great service from skilled professionals. We have used Kliemann Bros for furnace/water heater maintenance for years. Thank you!”
– Jeff T.
Gas Furnace Repair in Puyallup, WA 98373
December 7, 2020
“Top notch all the way. Austin spent time checking out my problem, and he finally found out the problem. Great customer service and knowledge(which I highly value). He took the time to explain the problem and the fix. Will set up appointment by end of day to repair.
Thanks for the good service!!!”
– Carolyn K.
Indoor Air Quality Installation in Burien, WA 98168
December 4, 2020
“Nate and the guys were great! Very informative and sure footed. The installation process was quick, clean, and friendly. I will be using their services on future remodels.”
– Ken C.
Maintenance in Covington, WA 98042
November 19, 2020
“Thomas and Austin are the best!!”
– Ryan C.
Furnace & Heat Pump Replacement in Ravensdale, WA 98051
November 18, 2020
“Great service. I had to reschedule twice due to other issues & they were so accommodating & easy to work with. The installation consisted of me letting them in, showing them where the equipment was & they did the rest. Professional, well trained, explained everything. Would use again & recommend to friends & family.”
– Kelly I.
Gas Furnace Maintenance in Steilacoom, WA 98388
October 27, 2020
“Our furnace was serviced for annual check & maintenance today. As usual outstanding all the way around: knowledge, information and awesome people skills!! Thanks!”
– Cheryl S.
Gas Furnace Maintenance in Puyallup, WA 98390
October 15, 2020
“I won’t do business anywhere else. On time always and great service!”
– Linda I.
Thermostat Maintenance in Tacoma, WA 98498
October 6, 2020
“Michael came out after work on a Friday to help connect my Nexia thermostat with a WIFI extender boosting signals to connect to server on my system, (without the WIFI extender it would work intermittently, every time we thought the problems was solved then WIFI signals fades again). He also help register my thermostat with Nexia for future needs. Michael is a great asset to your organization. GREAT JOB!! Jim”
– Jim E.
Gas Furnace Maintenance in Bonney Lake, WA 98321
October 5, 2020
“Steve was on time and answered all of my questions. Very knowledgeable and thorough, thank you!”
– Trina M.
Indoor Air Quality Installation in Puyallup, WA 98375
September 30, 2020
“The kliemann bro’s. Crew installed my equipment on time and were knowledgeable about the equipment they installed. They explained how to use the equipment in a professional manner and left no mess behind. I’m very happy and would recommend using kliemann bro’s for all my house projects. Thank you guys Ernie”
– Ernie G.
Heat Pump Maintenance in Tacoma, WA 98404
September 26, 2020
“Excellent service.”
– Bruce A.
Heat Pump Maintenance in Puyallup, WA 98373
September 21, 2020
“Austin gave beat customer service and was very professional. A clear asset to any company”
– John & Alice S.
Gas Furnace Maintenance in Tacoma, WA 98405
September 19, 2020
“Called and was able to get appointment for same day. Technician was able to complete maintenance service In about 50 minutes. Gas furnace is 20+ years old, so I was pleased to hear it was running fine and wouldn't need replacement for another 5-7 years.”
– Samuel D.
Heat Pump Maintenance in Lacey, WA 98503
September 18, 2020
“Aria came out to do our annual heat pump and furnace maintenance. As always she was prompt, friendly and professional. I especially appreciated her consideration in these crazy COVID times. She wore a mask and gloves and we practiced social distancing. At the end of the service appointment, she made sure to wipe down her tablet before letting me sign. Maria has been coming for service appointments to our house for several years now. She is always very diligent and most importantly knows her stuff. She answers any questions and is a wealth of information. Thank you, Maria.”
– Carola B.
Indoor Air Quality Maintenance in Bonney Lake, WA 98391
September 12, 2020
“I had a question regarding smoke smell in my home due to our local wild fires. The service put me through your service person on call, Maria. She was prompt to return the call and walked me through hopefully solving my problem. This is a stressful time for our area. My husband is disabled and health is compromised. I appreciate her patience and expertise. She is truly an asset to your company.”
– Shannon D.
Gas Furnace Maintenance in Seattle, WA 98116
September 4, 2020
“Maria provide exemplary service. She called an hour ahead of the appointment window to let us know when she would arrive and then arrived on time. She listened to our questions and provided thoughtful answers. She was knowledgeable, courteous and very professional throughout the appointment including her handling of the Covid precautions. We could not have been more satisfied with her visit and the service from Kliemann Bros from the time of our first phone call. AND, with a further tip of the hat to Kliemann Bros….you guys called the contractor (Bob Steffes/Built Right Homes) who did our remodel nine years ago to let him know of the appointment today and he then called us to make sure everything was alright!!! WOW !!!! Kudos to both Kliemann and Bob!!! Alan Calkins and Sharon Lamme”
– Alan C.
Maintenance in Puyallup, WA 98374
September 2, 2020
“Sometimes when you expect quality it’s easy to over-look exceptionalism. Maria took the time to quietly and with great professionalism explain to me what she was doing and gave me tips on how to help keep my AC unit running at a maximum level between maintenance visits. She showed me an easier way to maintain my washable filter. I felt like I was being assisted by a friend. I hope I will be able to have her for my service rep for the next tune up.”
– Sheila M.
Air Conditioner Maintenance in Puyallup, WA 98372
August 24, 2020
“Great service. Super fast & friendly.”
– Chris D.
I've used this company twice and both times have been awesome
August 12, 2020
“Ive used this company twice and both times have been awesome. The technicians know what they are doing and take the time to explain their findings. My system has been running wonderful ever since Ive been using Kliemann Bros. Co.”
– Sarah M.
I would recommend Kliemann Bros. to anyone
July 9, 2020
“Maria comes out every year and does annual maintenance. My furnace is tip top and runs great. Shows virtually no problems. Maria does a great job while she is here. I would recommend Kliemann Bros. to anyone.”
– Lera P.
We have been loyal customers for 20 years and wouldn’t even think about calling someone else!
June 28, 2020
“Our AC/heat pump expired in mid-June and we needed to replace it ASAP. We were able to get a new one up and running quickly and perfectly right away! The installers did a wonderful job and it was fixed fast! Thank you, Kliemann Brothers! We have been loyal customers for 20 years and wouldn’t even think about calling someone else!”
– Lori K.
Best Customer Service Ever!!!
June 24, 2020
“Best Customer Service Ever!!!”
– Marisa C.
Very friendly and professional
April 28, 2020
“Very friendly and professional as well as being able to make an appointment that day to have the repairs done.”
– Scott V.
Austin was fantastic
April 17, 2020
“Austin was fantastic. He was very thorough and explained everything. Very efficient. We get very taken care of! True professional.”
– Lindsay F.
Thank you
March 12, 2020
“Thorough & very informative. Thank you”
– Judy C.
As usual, Kliemann Bros did a fantastic job
February 25, 2020
“As usual, Kliemann Bros did a fantastic job. Their staff is always courteous, knowledgeable, and respectful of our home. They arrive when they say they will and do excellent work. We will continue to use them for all of our heating/cooling needs.”
– Linda O.
Excellent everything from first phone call to final debriefing
February 17, 2020
“Excellent everything from first phone call to final debriefing.”
– Doug L.
The appointment wait was very short
February 5, 2020
“The appointment wait was very short. The technician called within the time allotted to the window. He explained the problem very well and our heat pump is back up and running.”
– Patricia H.
Professional and informative in Gig Harbor, WA 98335
February 4, 2020
“Professional and informative.”
– Jo M.
Very impressive work ethics!
January 27, 2020
“Work and all Employees doing the replacement/Installation of new furnace/heat pump courteous, neat, qualified, and pleasant. Very impressive work ethics! Also, very nice to my Dog, Stella?”
– Marcua H.
The other techs are good but Austin Welch is outstanding
January 25, 2020
“The other techs are good but Austin Welch is outstanding.
Austin is: very knowledgable, helpful and nice about.
He always does a through job & really knows the furnace & heat pump systems.
Clearly explains any questions that I ask him about the systems.”
– Leo K.
Very helpful and great/happy customer service
January 23, 2020
“She is a very helpful and great/happy customer services. We have her service our gas furnace today 1/23/2020.”
– Tina L.
Your service technician went the extra mile
January 22, 2020
“Your service technician went the extra mile to diagnose the problem and offered alternatives”
– Steve M.
Outstanding
January 16, 2020
“Outstanding. Very polite and knowledgeable. Explained the problems and the fix. Very professional”
– Thomt w.
I really appreciated the help.
January 16, 2020
“During the recent cold snap (jan 2020) my furnace control when completely blank. I searched for a problem with it and even considered buying a new one from a big box store. Luckily I called Klieman Bros first and got to talk to Dollie. She told me to go check the moisture puck (the what!?). She was exactly right. It was wet from a minor leak in the exhaust vent. She told me how to dry the moisture puck ("don't overheat it!") and reset the system, all while on the phone with me. I really appreciated the help. Don't ever let her go!”
– James H.
Would recommend them for any HVAC job from complete install to replacement
January 15, 2020
“Kliemann Brothers has service our heat pump for over 7 years. Always Great service arriving on time or earlier, explaining what they were doing, and even showed me what I could do to help ensure a long and trouble free operation of my heat pump. Would recommend them for any HVAC job from complete install to replacement.”
– Larry H.
Highly recommend
January 14, 2020
“Everyone with kliemann bros was polite, efficient and great to work with. Service techs keep me informed as they proceeded with installation. Left my garage cleaner than when the got there. Highly recommend”
– Mary B.
A great electrician, I would recommend him to anyone
January 7, 2020
“The electrician Aaron and his apprentice have worked on a number of my jobs. I have never had to ask him to come back to fix any of his work. He is fast, clean and very professional. A great electrician, I would recommend him to anyone.”
– Casey W.
I would highly recommend them!
December 31, 2019
“Kliemann Brothers did an excellent job installing my new furnace. I would highly recommend them!”
– Zach L.
It was the best purchase we have ever made
December 12, 2019
“All of Kliemann’s staff is always very knowledgeable and professional. Stephanie works hard to adapt to the homeowners needs and budget requirements. I feel like my equipment gets a doctor-like check up every year. It was the best purchase we have ever made.”
– Victoria S.
I have already recommended her to our friends should they ever need anything. Thank you Steph!
December 12, 2019
“Stephanie came to our home for an inspection for an upgrade. We were running late to get home to meet with her, very late, and she was very understanding of our situation. She was very professional and knew all the answers to our questions. I have already recommended her to our friends should they ever need anything. Thank you Steph! ~gary”
– Gary P.
The technician who visited Our Home did a great job in Covington, WA 98038
December 6, 2019
“The technician who visited Our Home did a great job and was very knowledgeable he also had excellent people skills. Thank you so much and have a Merry Christmas!”
– Art B.
Thanks for getting us back in working order
November 26, 2019
“Austin was quick in identifying the issue, checked the rest of the equipment on the heat pump to verify it was working order … explained what was happening and made it clear to understand? Helpful and thoughtful are two words I would use to describe his demeanor and customer service. Thanks for getting us back in working order?”
– Greg F.
Thank you to both Nate and Nathan for taking care of my needs
November 23, 2019
“My thermostat was not responding to commands. I contacted my sales rep Nate Fine, who referred my problem to the service department. Within the hour Nathan from service contacted me, and we was at the house within a couple hours. He not only resolved the problem with the thermostat, but he also set up my phone to run the Nexia app with the thermostat. Thank you to both Nate and Nathan for taking care of my needs.”
– Scott M.
Austin demonstrates an excellent representation of Kliemann Bros Heating & Air Conditioning! Thank you Austin! - Wendy L.
November 21, 2019
“Austin did an exceptional job in performing the maintenance of our HVAC. He was very professional and explained everything he would be checking and asked if I had any questions. He also went over what our maintenance agreement included and to remind me to always call if I had any questions regarding my HVAC. Austin demonstrates an excellent representation of Kliemann Bros Heating & Air Conditioning! Thank you Austin!”
– Wendy L.
Nathan helped us get running over the phone, then worked us into his schedule very quickly
November 1, 2019
“Nathan helped us get running over the phone, then worked us into his schedule very quickly. He was considerate and expeditious, and explained the problem well.”
– Richard F.
Would highly recommend
October 31, 2019
“Very friendly and knowledgeable. Would highly recommend.”
– Jo S.
Phenomenal service
October 30, 2019
“Phenomenal service”
– Lane H.
Great service!!
October 30, 2019
“Great service!!”
– Morgan H.
Great customer service
October 29, 2019
“The install crew was professional, friendly and left everything clean. They took time to explain everything. Great customer service.”
– Lisa H.
I felt very comfortable with him in my home and would highly recommend him
October 22, 2019
“My service gentleman was excellent and extremely polite.I felt he was very honest with me. I felt very comfortable with him in my home and would highly recommend him. His name was Aston (not sure of the spelling)”
– Sally S.
The group at Kliemann has my recommendation for all services they provide
October 16, 2019
“The entire process start to completion was handled professionally and the staff all friendly and helpful. All questions were answered with explanation of the equipment, it’s function and the technology behind their high efficiency systems. The installation group were great…Mike, Alex and Aaron are definitely craftsmen…they do great work fast…and didn’t mind answering my questions as they work. The group at Kliemann has my recommendation for all services they provide. You can count on them and the work they do!”
– Kevin F.
I highly recommend the Kliemann Brothers
September 26, 2019
“We are happy with the Trane heat pump itself, the service, and the installation. Nate Fine has provided us with outstanding service throughout the process. He helped us place the heat pump where it needed to be placed to meet Enumclaw city codes. He made sure the Kliemann Brothers crew followed our installation instructions. The crew itself completed the installation of the heat pump professionally. Nate even came by after the installation, due to a problem caused by a lack of communication from Comcast, to touch up the look of the electrical connection to the electrical box. He has been available for questions on the thermostat and the replacement filter to our Trane furnace. Another plus is the office staff, who have been helpful throughout the process. I highly recommend the Kliemann Brothers.”
– Scott M.
I couldn't be more pleased with the outcome
August 26, 2019
“Brian did a fantastic job today of moving my outside unit! The transition to the new location was done with care and quality work and I couldn't be more pleased with the outcome. Thank you!!”
– Lenise M.
I would highly recommend them!
June 14, 2019
“Brian and Aaron did an amazing job installing our new heat pump today! Their craftsmanship and love for doing exceptional work was greatly appreciated! I would highly recommend them as well as Tami on the sales side of things!”
– Ryan G.
Everyone involved in the process has been very professional and courteous
May 17, 2019
“Shawn and his crew just replaced an old electric furnace with a new heat pump and air handler. They did a great job, very professional in all respects. Very courteous from start to finish. Prior to making our decision to go with Kliemann Bros. Stephanie did a very professional job in making her presentation and inspection for our home for the future installation of the system. Everyone involved in the process has been very professional and courteous.”
– Del M.
You simply can't ask for more!
May 2, 2019
“Timely service , scheduled service in less than 2 days lead time. Arrived early and fully informed and ready to go.
Exceptional quality – request Nathan. He's personable, professional, fast and exceptionally competent- you simply can't ask for more!”
– Bryan S.
They are prompt, courteous, honest and provide the best service I’ve seen.
April 30, 2019
“This is the second time and home that I’ve used Kliemann Bros for installation of a heat pump/air conditioning system. They have been my go- to company for any HVAC issue. They are prompt, courteous, honest and provide the best service I’ve seen.”
– Douglas H.
Brian and Aaron did a wonderful job.
April 25, 2019
“Brian and Aaron did a wonderful job taking care of some issues with the gas. They were there for a standard trim out and we had some gas things undone under the house. Their attitude was great and they completely took care of me as the builder and my homeowner.”
– Brian Z.
We happily and most highly recommend Kliemann Brothers and certainly will use them in the future.
April 23, 2019
“This is a review of a new installation of a Heat Pump and Furnace replacement. Our comfort consultant Tami set the appointment and arrived on time and with a smile. She was very knowledgeable, professional, and quite nice. We receive a fair bid (received 2 bids from other companies), accepted, and the installation began within 4 days. Installation crew arrived on time, explained what they were going to do and got right to work on day one. They left after they removed the old furnace, installed the new furnace (working and providing heat), thermostat, piping, and the outside pad for the heat pump. Everything was tidy and cleaned up before they left – not a scrap of anything anywhere! Day 2 they finished the installation of the heat pump with the help of a licensed electrician – also from Kliemann Bros. They then walked us through the operation of the units, spoke to necessary maintenance, and described all their work in detail. Professional in every respect – it's quite obvious they take pride in doing their job well. And that's why our complete experience from Kliemann Brothers received a 5 star review from us. In this day and age it's a son of gun to try to find honest, professional, and trustworthy people with which to do business. We happily and most highly recommend Kliemann Brothers and certainly will use them in the future.”
– Bill R.
Excellent Service
February 7, 2019
"Kliemann Bros continues to provide an excellent service every time they come to my house. I like to recognize Nathan as true professional. He is very knowledgeable and gets the job done right, he is friendly and I trust him.""
- Edwin M.
Very Pleased
February 7, 2019
"The 1983-built house we bought a year ago was our first experience with heat pumps. In this current cold spell our high end pump was not producing sufficient heat regularly and the “aux heat” in it would not come on. Nathan came out earlier this week, checked the whole system thoroughly as I watched and found it all was working well and wired correctly, including the aux heat and compressor. He explained that while the ********* thermostat was working correctly at the moment, it is possible that since it was old it might have intermittent failure. While he was here he also explained clearly to me how the heat pump cycles each hour, etc. An hour or so after he left, the fan would not work. I called and he returned shortly thereafter to see if a new thermostat actually would solve the problem. He installed and programmed it following my specific choices. It completely did and for the last few days all has been working perfectly. I was very pleased with his knowledge and repair skills but also his ability to explain the system at the right level of detail and in terms a customer can understand. Thanks again, Nathan!"
Superior Technician
February 5, 2019
"I was having some issue with my heat pump. The unit was totally shut down. I called Kliemann Brothers and they sent out a tech named Nathan he was courteous and had a solid knowledge on my Mitsubishi Heat Pump. He figured out the issue with the heat pump quickly. He is definitely a large asset to the success of the Kliemann Brothers tech team. I don’t normally write reviews, but this tech was Superior in all aspects of his job."
- Jim M.
Excellent Job Repairing the Furnace
February 1, 2019
"Nathan from Kliemann Bros. did an excellent job troubleshooting and repairing the gas fired furnace. He was efficient, courteous and professional. He even satisfied the engineer in me by providing technical explanation on the work he performed and how the furnace works. I will definitely use Kliemann the next time I need service. Nathan is a great representative for Kliemann Bros."
Professional, Skilled and Great
January 31, 2019
"Nathan was professional, skilled and great to have come into our home. I would recommend Nathan and Kliemann to anyone searching for quality HVAC service!"
- Jeff C.
Professional and Skilled
January 31, 2019
"Nathan was professional, skilled and great to have come into our home. I would recommend Nathan and Kliemann to anyone searching for quality HVAC service!"
Great to Work With
January 30, 2019
"Nathan was great to work with. Friendly and knowledgeable. I would highly recommend him."
- Samuel C.
Kudos
January 30, 2019
"Nathan from Kliemann Bros did a service on my heat pump. He’s very knowledgeable and very professional. He took his time to teach me the basic heat pump operation and he explained it very well. Kudos Nathan!"