Orting, WA

“Kliemann Brothers was recommended to us by a friend. We called and asked for a quote and were able to meet with Stephanie Royce very quickly. Stephanie went above and beyond in her initial meeting with us explaining options, discussing the differences between all types of furnaces, heat pumps, and air conditioning units. She also went under our house and checked to make sure all would be good for installation if we chose to use their services. She patiently answered all of our questions and educated us as much as possible so we could make an informed decision. She was great at checking in without pressuring us and by the end of the transaction we were not only satisfied with our choice but gained a lot of confidence in our decision as well.

The installation was quick, professional, and the crew was prompt each day that they were at our house. They were polite and also educated us on our equipment and when they left, we were confident and could easily use our new unit. A couple days after installation, we started having issues with our 18-year-old hot water heater and I again called Stephanie and she was able to give me a quote and get a new unit installed and up and running within a couple days. Their financing options are easy to understand and easy to navigate. We cannot recommend their services enough. We are truly grateful for Kliemann Brothers and their staff, especially Stephanie Royce in sales and Joshua Pearce in HVAC installation. Thank you!”