Testimonials – Maintenance Articles
“This was our first service since getting our system installed, Daniel arrived prompt and was very nice and answered all my questions. He was very respectful of my house and my kids running around. He completed all his checks and gave me updates throughout so I understood. Excellent service!!! Thank you Daniel!!”
Continue Reading“Jeremy the tech was Awesome. very knowledgeable, checked out our system to make sure it was running correctly, and made suggestions on what we should do, or replace to keep it in tip top shape. before Jeremy arrived, I received a call saying he would be on his way to my location, then I received…
Continue Reading“Your service tech, Jeremy, came to our apartment (and many others on campus) and reinstalled the thermostat. He was very professional, personable, and did an efficient job. He provided us with some information and asked at the beginning of the task and after he was finished if we had any questions.”
Continue Reading“Jeremy P. arrived on time, was friendly, courteous and performed his task with skill. When completed, he went through the process with me and answered all questions. Great job! Thanks, Scott”
Continue Reading“Simply, the tech was great and advised us of any and all issues related to our system. Also found a bad part and will be returning soon to repair, yet our system is still fully operational. Great Jog. Thanks”
Continue Reading“We noticed some concerning noise coming from the AC unit in the home we recently moved into, and Klieman sent a representative over in a timely manner to come check in on things for us. Maria was extremely friendly and helpful, showing me what was causing the issue and how I can prevent it from…
Continue Reading“Austin, is clearly a top-notch, capable specialist. We look forward to seeing him next year. Nepier Smith” – Nepier S.
Continue Reading“The service tech “Austin” was great … very thorough and knowledgeable. Thank you!” – Joyce N.
Continue Reading“austin was super friendly and very informative.” – Samuel C.
Continue Reading“Daniel called before his arrival identified himself gave me an eta. I especially liked getting the text from him with his badge/photo. He was friendly answered questions I had about my thermostat and heat settings even though he was here for the a/c side of the unit. Besides checking settings cleaning filters inspecting the unit…
Continue Reading“I was having some issues with my system. Jacqueline was able to work with me to get me scheduled in a timely manner to address my issues. Austin was prompt and efficient. Didn’t even know he was there! Would definitely use Kliemann again.” – Dustin J.
Continue Reading“Austin was incredible. Love how we get a text with timeline, name of tech and picture. Incredible Service!” – Josh D.
Continue Reading“Austin is the BEST!!! Keep this guy, he is a true asset to your company.” – Ryan C.
Continue Reading“Austin is a great technician. Prompt, polite, efficient, and took the time to explain all that was done. Very happy with my service.” – Laura D.
Continue Reading“Cheyenne and her assistant, Daniel. I believe, were very professional and helpful;.” – George D.
Continue Reading“Cheyenne is wonderful, along with the office staff. Every time they come out for maintenance, she does a great job.” – Bob H.
Continue Reading“Marie did a very nice job here today. All areas of our inside and outside system were checked. All filters were cleaned and are still in great shape. We looked at the accuracy of the thermometer and found it to registering well within the margin of error. I asked about the air scrubber and am…
Continue Reading“Cheyenne came out for routine maintenence on our tankless water heater. The service was very thorough. She was very polite and had clear explanations. You've got a repeat customer here!” – Laurel B.
Continue Reading“Techs were thorough and made suggestions on setting our thermostat to run more optimally” – Cynthia H.
Continue Reading“Maria has been servicing our heat pump for the last 5 years. She has always done a great job. That why I request her each time we have a need that requires service or maintenance. She is very professional and valuable asset to your organization. Thanks again Maria.” – Richard W.
Continue Reading“Maria is wonderful! She is so prompt and knowledgeable and friendly. We always request her when we have a problem with our furnace or heat pump or if we need maintenance.” – Margaret D.
Continue Reading“Thank you Jacqueline H. You were very helpful and professional in the selection of our new service option plans and answered all of our questions, and replied back to us in a very quick manner. You made the transition easy. I wish there were more employees like you that will make a company successful. You…
Continue Reading“This is the 10th annual maintenance of my gas furnace performed by Kliemann Bros. Maria and her partner did a thorough job of checking over the entire furnace and cleaning the filters. I am pleased with their service, arriving on time, and the tips they gave me for to ensure the furnace continues to do…
Continue Reading“Maria was wonderful. She was very knowledgeable & explained everything. Kliemmann will be our HVAC choice in the future.” – Amgie H.
Continue Reading“Cheyenne was friendly and outgoing. I enjoyed meeting her. I asked her to help me on how to clean the air filters and how frequently we should clean the filters. She is a wonderful technician from Kliemann Brothers.” – Janet T.
Continue Reading“Maria came out to do the servicing for our air conditioning units. She arrived slightly ahead of schedule, was very friendly and professional, and got everything taken care of as expected. She shared findings, arranged for a quote to be sent for some additional service, and overall did a great job! Thank you!” – Shari…
Continue Reading“Cheyenne came to do a routine service on our heat pump and found an issue. She was extremely solution-oriented, detailed, and knowledgeable. She worked hard to find a fix the issue, was understanding, and provided great customer service! I couldn’t recommend Cheyenne more.” – Brigette P.
Continue Reading“We've used Kliemann Bros. several times for service and maintenance. They are a great company. Today, our service specialist, Austin Welch, was super. He was very thorough, very polite and a pleasure to work with. Great company, great employees, great service.” – Dave J.
Continue Reading“Highly recommend Kliemann Brothers. Specialist Maria is fantastic. Very knowledgeable, always kind and courteous. Thank you!” – Janet H.
Continue Reading“Friendly, timely and no upsales. One of few providers who was able to meet our needs and price with a Mitsubishi. Kliemann is hands down the best HVAC” – Brian P.
Continue Reading“Thanks Maria!” – David B.
Continue Reading“Maria has been our maintenance technician for at least three years or more. We love her work ethic, troubleshooting skill, and trustworthiness. She never leaves a mess after being in the attic and closes the attic access when finished. Today she brought Daniel with her who appears to exhibit similar attributes.” – David B.
Continue Reading“It’s always nice to have a service visit with Maria. She lets me know when she plans to arrive at my home, she is professional and friendly, and informs me if there are any issues with my heat pump system. Today, she was accompanied by a new employee (Daniel), who seems to be just as…
Continue Reading“Austin did a great job accounting for and addressing the specific concerns I had regarding my system, and completing those along with the routine maintenance in a timely fashion. Great to work with!” – Logan H.
Continue Reading“We had our first semi annual service since moving in last summer. Thomas did a thorough job, explained everything and answered a couple of my quesitons. We are very satisfied with the service.” – Tony V.
Continue Reading“Austin was amazing in helping me set up my thermostat for wireless control. I'm grateful that his was a return visit and look forward to seeing him again to replace a part on my heat pump. He's very thorough in his explanations of my questions and I now have a better understanding of my system…
Continue Reading“Always great service. Tech Austin is the best – always courteous and professional. Pleasure to do business with.” – Susan D.
Continue Reading“Thank you for sending Austin to do my yearly maintenance. This is the most complete and comprehensive service I have experienced. He was polite, friendly and very competent with the job he was doing. His work ethics showed as he did his job. I am very satisfied.” – Rita D.
Continue Reading“I would like to have Cheyenne do our servicing from now on. She is great! She helped us get online with our thermostat also helped me so that I could get Wifi she really knows what she’s doing she’s just very conscientious, we’ve had her before and we want to have her again always.” –…
Continue Reading“Cheyenne was so professional, thorough & courteous. She made sure we had all Our questions answered and taught us a few things at the same time. 5 Star service, thank you!” – Melinda A.
Continue Reading“Austin was great in cleaning our mini split system and also servicing our water heating unit. He was positive – gracious – and a pleasure to have in our home. He was very conscientious about making us feel comfortable with his presence and work project. He reported back to us and showed us photos that…
Continue Reading“Heard a weird noise coming from our heater and realized it wasn’t good. Blower on heater went out. Called Kliemann and they came out the same day. When they told us it was the blower and they were ordering the part, we panicked because it was winter and cold outside. The blower motor was being…
Continue Reading“Competent and timely service Friendly and courteous tech” – Dixie S.
Continue Reading“We always ask for Austin because he is very experienced and very knowledgable. In addition, and this is very important, he is very personable, and it is always a pleasure to have him come to our house.” – Hans M.
Continue Reading“Austin does a fantastic job. Very through and explains what he is doing. What a great asset to your company.” – Michael R.
Continue Reading“Steve the service technician is an absolute Prince. Clean Timely courteous efficient and genuinely a pleasure to have come to the home. I could not ask for a better experience.” – Lyle N.
Continue Reading“Very thorough service.” – George G.
Continue Reading“Friendly, Great Service, Absolutely worth every penny!” – Laura C.
Continue Reading“Austin was our service tech. He was friendly, professional and when finished, made sure we knew how to operate our thermostat, which we had not changed out after having the heat pump installed. He also wanted to make sure I knew that if I had any issues with either the furnace or the heat pump…
Continue Reading“great job” – Michael B.
Continue Reading“Thomas came out and was very nice and courteous. I would use kliemann brothers again.” – Sonny T.
Continue Reading“Many thanks to Thomas, who was so patient in leading me through the operation of our system and making appropriate recommendations.” – Michael S.
Continue Reading“Such great service at a reasonable price. Our Technician explained the process and was full of great advise for maintaining our systems.” – Justin L.
Continue Reading“Maria provided us with excellent and professional service. We’ve been doing business with Klienmann Bros for almost 10 years. It has always been a pleasure doing business with this excellent, honest and professional company with their knowledgeable service staff. I am going to highly recommend them to friends and neighbors!!” – Bonnie K.
Continue Reading“Thomas was knowledgeable, efficient, and respectful. He spent enough time to do a thorough assessment of the issues at hand and answered all my questions patiently. Thank you, Thomas.” – Nargis M.
Continue Reading“I purchased a Traine heat pump system from Kliemann bros in 2014. I have had service done in 2019 and again today in 2021. The install and both services were done very professionally. My technician today was Thomas Lyons. He was quick, courteous and thorough. Thomas continued the tradition of excellent service Kliemann bros always…
Continue Reading“Thankful they called me to let me know that he may be later than the scheduled window of time. Austin did a great job! It’s worth being on the maintenance program!” – Frank R.
Continue Reading“Very pleased with your technician, Maria Pernell. She was very professional and pleasant. I've been with Kliemann Brothers for 18 years and highly recommend them to my friends and neighbors.” – Dolores E.
Continue Reading“Austin was very efficient, thorough and helpful. He is personable and explains all phases of his work. We always ask for him. He does excellent work as always.” – Kristine T.
Continue Reading“The tech was very professional and informative. I had a few questions about the furnace and heat pump. He was able to answer.” – Richard W.
Continue Reading“Maria is a great maintenance technician. By having her as our regular maintenance tech, we don't have to show her around; she knows where everything is and what the current system aging "watch" items are. She doesn't leave a mess, and ensures that all systems are set to factory and homeowner specifications before she leaves.…
Continue Reading“Professional in every way. Keep this guy” – Richard M.
Continue Reading“Thank you for the maintenance service today. Maria was on time, efficient and friendly. We are going to request her for our next maintenance!” – Margaret S.
Continue Reading“Very friendly customer service and staff. Service is great” – Lana G.
Continue Reading“Thomas did a thorough inspection of our furnace and A/C. He was courteous and took the time to give me detailed answers to all of my questions. It reassures me that Kliemann Brothers has pros like Thomas on staff.” – Michel W.
Continue Reading“Steve was professional and knowledgeable. Excellent customer service. Thank you.” – Cathleen R.
Continue Reading“We've been with KB for over a decade and are pleased with products and services. We are comfortable with KB's advice and in particular, Service Person Maria. We always request her for her pleasant, professional, knowledgeable attitude and trust her judgment. She's an asset to KB and is the reason we stay. Thank You.” –…
Continue Reading“Excellent service and friendliness. Extremely knowledgeable.” – Amber G.
Continue Reading“Excellent job” – Craig W.
Continue Reading“All satisfied with the service. However this last visit was quoted 5 different costs for my maintenance.” – Jan B.
Continue Reading“Phenomenal as always and thank you, Maria for taking care of us!” – Terri T.
Continue Reading“Maria was great she showed up on time got everything done it was a great experience” – Lisa N.
Continue Reading“Service was excellent all around. Thank you, Steve.” – Eric A.
Continue Reading“Cheyenne is the most thorough, professional and knowledgeable technician that has serviced my system over the last 12 years. Thanks for a job well done!” – Michael K.
Continue Reading“Austin is very thorough and personable. We have used Kliemann for many, many years and they are very professional. Whenever we have an issue, we just pick up the phone and call.” – John D.
Continue Reading“Always great service. The techs and office staff are friendly and professional. I feel I get great value from the Kliemann Brothers’ products and services.” – CJ I.
Continue Reading“Very impressed with Cheyanne's depth and level of knowledge. She displayed a great LEVEL of knowledge as she performed the task while her DEPTH of knowledge became very clear as she answered my questions with great details. Very professional and pleasant. You have yourself a priceless commodity” – Pamela W.
Continue Reading“I cannot speak more highly of the professional & prompt service we have received each time we use this company. Thank you for your integrity” – Lauren R.
Continue Reading“This is a great company to have on your team. I saw that my tankless water heater was dripping water. Should I try tightening it myself or leave it alone. Decided to error on the side of caution as I didn't know what I was toughing. Kliemann Brothers came to my house and had it…
Continue Reading“The young man who performed my service was professional, knowledgeable, friendly and efficient. He was able to assess the situation and take care of everything in a reasonable amount of time. His customer service was impeccable. I wish there were more like him! I will always request him.” – Paulette P.
Continue Reading“I had Kliemann out to maintain my gas furnace, heat pump and tankless water heater. Things went great this morning and the representative was a fantastic young lady. She was thorough and I hope to see her again.” – Roberta R.
Continue Reading“I've had Kliemann Bros service my gas furnace and my air conditioner for the past 17 years. I'm very pleased with their service and professionalism. Today, Jeremy was my technician and I will request him again for maintenance on my furnace and air conditioner. He spent time going over what he did today and answered…
Continue Reading“Consistently great service from skilled professionals. We have used Kliemann Bros for furnace/water heater maintenance for years. Thank you!” – Jeff T.
Continue Reading“Thomas and Austin are the best!!” – Ryan C.
Continue Reading“They do a fine job at a reasonable cost. They must have high turnover for they send someone new each year. Also, he said my invoice would be emailed to me. I have not received it yet.” – Bob G.
Continue Reading“Our furnace was serviced for annual check & maintenance Today. As usual outstanding All the way around: knowledge, information and Awesome people skills!! Thanks!” – Cheryl S.
Continue Reading“I won’t do business anywhere else. On time always and great service!” – Linda I.
Continue Reading“Michael came out after work on a Friday to help connect my Nexia thermostat with a WIFI extender boosting signals to connect to server on my system, (without the WIFI extender it would work intermittently, every time we thought the problems was solved then WIFI signals fades again). He also help register my thermostat with…
Continue Reading“Steve was on time and answered all of my questions. Very knowledgeable and thorough, thank you!” – Trina M.
Continue Reading“excellent service” – bruce a.
Continue Reading“Austin gave beat customer service and was very professional. A clear asset to any company” – John & Alice S.
Continue Reading“Called and was able to get appointment for same day. Technician was able to complete maintenance service In about 50 minutes. Gas furnace is 20+ years old, so I was pleased to hear it was running fine and wouldn't need replacement for another 5-7 years.” – Samuel D.
Continue Reading“aria came out to do our annual heat pump and furnace maintenance. As always she was prompt, friendly and professional. I especially appreciated her consideration in these crazy COVID times. She wore a mask and gloves and we practiced social distancing. At the end of the service appointment, she made sure to wipe down her…
Continue Reading“I had a question regarding smoke smell in my home due to our local wild fires. The service put me through your service person on call, Maria. She was prompt to return the call and walked me through hopefully solving my problem. This is a stressful time for our area. My husband is disabled and…
Continue Reading“Maria provide exemplary service. She called an hour ahead of the appointment window to let us know when she would arrive and then arrived on time. She listened to our questions and provided thoughtful answers. She was knowledgeable, courteous and very professional throughout the appointment including her handling of the Covid precautions. We could not…
Continue Reading“Sometimes when you expect quality it’s easy to over-look exceptionalism. Maria took the time to quietly and with great professionalism explain to me what she was doing and gave me tips on how to help keep my AC unit running at a maximum level between maintenance visits. She showed me an easier way to maintain…
Continue Reading“Great service. Super fast & friendly.” – Chris D.
Continue Reading“Ive used this company twice and both times have been awesome. The technicians know what they are doing and take the time to explain their findings. My system has been running wonderful ever since Ive been using Kliemann Bros. Co.” – Sarah M.
Continue Reading“Maria comes out every year and does annual maintenance. My furnace is tip top and runs great. Shows virtually no problems. Maria does a great job while she is here. I would recommend Kliemann Bros. to anyone.” – Lera P.
Continue Reading“Best Customer Service Ever!!!” – Marisa C.
Continue Reading“Austin was fantastic. He was very thorough and explained everything. Very efficient. We get very taken care of! True professional.” – Lindsay F.
Continue Reading“Thorough & very informative. Thank you” – Judy C.
Continue Reading“Professional and informative.” – Jo M.
Continue Reading“The other techs are good but Austin Welch is outstanding. Austin is: very knowledgable, helpful and nice about. He always does a through job & really knows the furnace & heat pump systems. Clearly explains any questions that I ask him about the systems.” – Leo K.
Continue Reading“she is a very helpful and great/happy customer services. we have her service our gas furnace today 1/23/2020.” – Tina L.
Continue Reading“Your service technician went the extra mile to diagnose the problem and offered alternatives” – Steve M.
Continue Reading“Kliemann Brothers has service our heat pump for over 7 years. Always Great service arriving on time or earlier, explaining what they were doing, and even showed me what I could do to help ensure a long and trouble free operation of my heat pump. Would recommend them for any HVAC job from complete install…
Continue Reading“All of Kliemann’s staff is always very knowledgeable and professional. Stephanie works hard to adapt to the homeowners needs and budget requirements. I feel like my equipment gets a doctor-like check up every year. It was the best purchase we have ever made.” – Victoria S.
Continue Reading“The technician who visited Our Home did a great job and was very knowledgeable he also had excellent people skills thank you so much and have a Merry Christmas!” – ART B.
Continue Reading“Austin did an exceptional job in performing the maintenance of our HVAC. He was very professional and explained everything he would be checking and asked if I had any questions. He also went over what our maintenance agreement included and to remind me to always call if I had any questions regarding my HVAC. Austin…
Continue Reading“My service gentleman was excellent and extremely polite.I felt he was very honest with me. I felt very comfortable with him in my home and would highly recommend him. His name was Aston (not sure of the spelling)” – Sally S.
Continue Reading“Very impressed with Cheyanne's depth and level of knowledge. She displayed a great LEVEL of knowledge as she performed the task while her DEPTH of knowledge became very clear as she answered my questions with great details. Very professional and pleasant. You have yourself a priceless commodity” – Pamela W.
Continue Reading“Cheyenne came out with her helper. She is very knowledgeable. She is trying to try her helper to do maintenances. It looks like he’s doing okay but could still learn a very things. She was so helpful answering both his and line questions. Allowing him to do the work, but she watch closely to make…
Continue Reading“I am interested in your business, you may contact us by email.” – Felicia Cox F.
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