Testimonials – Heat Pumps Articles
“Just wanted to share with you how pleased we have been with your technician, Will. Our heat pump has stopped working & is still in the process of being fixed. Will has been great about explaining everything that is going on & what needs to be done to correct our problem as it unfortunately is…
Continue Reading“This was our first service since getting our system installed, Daniel arrived prompt and was very nice and answered all my questions. He was very respectful of my house and my kids running around. He completed all his checks and gave me updates throughout so I understood. Excellent service!!! Thank you Daniel!!”
Continue Reading“When I was researching heat pumps to replace my old furnace, I read about a heat pump that was efficient down to zero degrees but I didn’t know the brand name. After 3 or 4 local HVAC reps came and gave me bids on their heat pumps I was discouraged. Then, Kliemann sales rep visited…
Continue Reading“Jeremy the tech was Awesome. very knowledgeable, checked out our system to make sure it was running correctly, and made suggestions on what we should do, or replace to keep it in tip top shape. before Jeremy arrived, I received a call saying he would be on his way to my location, then I received…
Continue Reading“Very satisfied with service. Had a furnace and heat pump installed. From the rep that went over what I wanted to the installers, I was very satisfied. I highly recommend Klieman Brothers.”
Continue Reading“She did a great job in s timely manner. Was very professional. She is the kind of person you want out doing this job.” – Brett B.
Continue Reading“Cheyenne and her assistant, Daniel. I believe, were very professional and helpful;.” – George D.
Continue Reading“Marie did a very nice job here today. All areas of our inside and outside system were checked. All filters were cleaned and are still in great shape. We looked at the accuracy of the thermometer and found it to registering well within the margin of error. I asked about the air scrubber and am…
Continue Reading“Maria has been servicing our heat pump for the last 5 years. She has always done a great job. That why I request her each time we have a need that requires service or maintenance. She is very professional and valuable asset to your organization. Thanks again Maria.” – Richard W.
Continue Reading“Company recommendation from a friend proved to be a positive experience for us. Able to install and complete in two days with an excellent product and very knowledgeable, professional workmanship. Thank You” – Ron & Janet W.
Continue Reading“Cheyenne came out and was able to get the heat running again. It was a simple thermostat setting but was so nice and taught me how to use my thermostat, I can now use it better then ever before!!” – Ronnie H.
Continue Reading“From the beginning to the installation date, Tara had constant communication with me about my equipment and when to expect, from there Tom came out and replaced my entire heating and cooling system and my water heater in a two day time frame, the final result was AMAZING!!! I would definitely refer anyone I know…
Continue Reading“Cheyenne was friendly and outgoing. I enjoyed meeting her. I asked her to help me on how to clean the air filters and how frequently we should clean the filters. She is a wonderful technician from Kliemann Brothers.” – Janet T.
Continue Reading“This is our second system installed by Kliemann Bros and both experiences have gone smoothly. From no-pressure sales, friendly office staff and professional installers, I would recommend Kleimann Bros to anyone looking to have HVAC work done.” – Bill H.
Continue Reading“Cheyenne came to do a routine service on our heat pump and found an issue. She was extremely solution-oriented, detailed, and knowledgeable. She worked hard to find a fix the issue, was understanding, and provided great customer service! I couldn’t recommend Cheyenne more.” – Brigette P.
Continue Reading“Installation team was professional, informative, friendly, and neat.” – Albert E.
Continue Reading“This is second time Cheyenne has been the tech sent to do work for us. She is articulate, knowledgeable, thorough and businesslike. And, she knows her stuff! She represents Kliemann Brothers well.” – Pat S.
Continue Reading“Thanks Maria!” – David B.
Continue Reading“Maria has been our maintenance technician for at least three years or more. We love her work ethic, troubleshooting skill, and trustworthiness. She never leaves a mess after being in the attic and closes the attic access when finished. Today she brought Daniel with her who appears to exhibit similar attributes.” – David B.
Continue Reading“It’s always nice to have a service visit with Maria. She lets me know when she plans to arrive at my home, she is professional and friendly, and informs me if there are any issues with my heat pump system. Today, she was accompanied by a new employee (Daniel), who seems to be just as…
Continue Reading“Austin did a great job accounting for and addressing the specific concerns I had regarding my system, and completing those along with the routine maintenance in a timely fashion. Great to work with!” – Logan H.
Continue Reading“Austin was amazing in helping me set up my thermostat for wireless control. I'm grateful that his was a return visit and look forward to seeing him again to replace a part on my heat pump. He's very thorough in his explanations of my questions and I now have a better understanding of my system…
Continue Reading“Technician arrived early. Analyzed the problem, spent plenty of time to get it right. Problem was fixed.” – Dennis W.
Continue Reading“Kleiman Bros is beyond professional, timely and true to their word. I used them twice within 30 days for my primary home and my rental. They will be my “go to” for future projects.” – Debbie D.
Continue Reading“Heard a weird noise coming from our heater and realized it wasn’t good. Blower on heater went out. Called Kliemann and they came out the same day. When they told us it was the blower and they were ordering the part, we panicked because it was winter and cold outside. The blower motor was being…
Continue Reading“I am very pleased with the installation of our heat pump. Your employees were pleasant, courteous, and very efficient. I am thankful for the excellent service they provided. I will not hesitate to recommend your company to friends and family.” – Gloria T.
Continue Reading“Competent and timely service Friendly and courteous tech” – Dixie S.
Continue Reading“Our first experience with KB was when we first met with Stephanie R. She immediately got my husband on board by answering all his questions about a heat pump. She was incredibly kind and friendly and knew so much about what we wanted. After meeting with her, we decided right then and there to go…
Continue Reading“Thanks for the HVAC outdoor unit repair. My wife does not like being cold, therefore having the heat system down for a few days is frustrating for her. KB made the repairs in a timely efficient manner and kept the interior chill to a minimum.” – Michael G.
Continue Reading“Steve the service technician is an absolute Prince. Clean Timely courteous efficient and genuinely a pleasure to have come to the home. I could not ask for a better experience.” – Lyle N.
Continue Reading“Friendly, Great Service, Absolutely worth every penny!” – Laura C.
Continue Reading“The entire process was excellent from start to finish. The initial estimate process was terrific; the follow-up was timely and concise. The finished product was efficient and attractive. And we didn't feel like we were paying for somebodies TV commercials. Highly recommended.” – Tim H.
Continue Reading“Excellent service by the technician.” – Marcie S.
Continue Reading“We actually had 2 Mitsubishi mini split heat pumps installed. The installers know their stuff and do good work. Our project has been going on for a long time and is done in stages. They have been quite patient. The last phase involved moving and anchoring the outdoor unit for the upstairs heat pump and…
Continue Reading“Tami Scheidt, Consultant for Kliemann Brothers provided me with excellent service from start to finish. A TRANE Heat Pump & Air Conditioner unit; Air Scrubber with advanced OZONE Free Whole House Air Purification system; Trane Clean Effect Whole House Air Cleaner 99.98% efficient. The installation was professionally orchestrated from start to finish, including clean-up, by…
Continue Reading“The tech was friendly, courteous and thorough. Answered questions and explained things to us.” – Diana H.
Continue Reading“Thomas came out and was very nice and courteous. I would use kliemann brothers again.” – Sonny T.
Continue Reading“Cheyenne checked out the system and found the motor was burned out. She contacted a person, set up an appointment to get a new system. I really appreciate her help. Thank you!” – Dr Pam S.
Continue Reading“Part needed replacement but warehouse sent the wrong one. Will need to come back. But they they were very courteous. Wore masks. E-mail, text, and phone confirmations regarding appointment. They make sure you understand what is going on.” – Craig W.
Continue Reading“Cheyenne is a prompt, highly informative service technician who checked out our aging system. She made repairs and provided a strong sense of commitment to us as customers. Three cheers for Kliemann Brothers Heating and Air Conditioning!” – Nancy H.
Continue Reading“Kliemann came out to install our heat pump. They scheduled us for 6 weeks out and ended up being able to fit us in a couple weeks early. Their guys are incredibly knowledgeable and experienced. They were also comfortable wearing masks when we asked as we have young children. Our house stays incredibly cool and…
Continue Reading“I purchased a Traine heat pump system from Kliemann bros in 2014. I have had service done in 2019 and again today in 2021. The install and both services were done very professionally. My technician today was Thomas Lyons. He was quick, courteous and thorough. Thomas continued the tradition of excellent service Kliemann bros always…
Continue Reading“Great professional service from the beginning to the end! Had to replace our heating/air conditioning system in our Clubhouse/office area, and did so with an energy efficient heat pump. We were also shown how to use the system and other ideas of what we can add onto it.” – Pasafino Apartments ~.
Continue Reading“Stephanie R. was our consultant and she was absolutely wonderful. We are so grateful that she was so knowledgeable about what we wanted and gave us several options to choose from. She answered every question my husband had and even though I had a couple more companies coming to give an estimate, we decided to…
Continue Reading“Thankful they called me to let me know that he may be later than the scheduled window of time. Austin did a great job! It’s worth being on the maintenance program!” – Frank R.
Continue Reading“Excellent communications and service. Salesman, Installers, and Electrician were all first rate and efficient. Couldn't be happier!” – Don B.
Continue Reading“Able to repair heat pump in a timely manner during a busy time for repairs. Good communication and arrived when expected.” – Scott M.
Continue Reading“Kris the technician did a great job & was good to answer questions & explain the process. David did the electrical work & very personable & informative as well. Special mention to new hire helper Jim, hard worker & very impressed with positive attitude. Install was just as heat wave hit!! Perfect timing!!! Thanks to…
Continue Reading“Thomas was very professional with keen insight and expertise. He quickly diagnosed the problem and we were back up and running before the house got hot. Thanks” – Michael K.
Continue Reading“Maria is a great maintenance technician. By having her as our regular maintenance tech, we don't have to show her around; she knows where everything is and what the current system aging "watch" items are. She doesn't leave a mess, and ensures that all systems are set to factory and homeowner specifications before she leaves.…
Continue Reading“Team did a great job with installation. So far so good, have nice heat this morning. The test comes when I need the A/C later this year.” – Dennis W.
Continue Reading“Our heat pump was not working, so I requested service. Austin Welch, let me know when he would arrive, he was in time. He went through the entire system and was able to get it going. Austin was extremely polite and fantastic at explaining what he was doing, and let me know to call if…
Continue Reading“Cheyenne is the most thorough, professional and knowledgeable technician that has serviced my system over the last 12 years. Thanks for a job well done!” – Michael K.
Continue Reading“This spring, after a major snow event, we noticed that our heat pump was not working, and our backup heating was not able to keep up with the cold. Tyler came out the same day, and helped us design a new heating system. Kris and his crew worked tirelessly to get our system up and…
Continue Reading“Easy to work with, on time, professional installation. With a furnace and heat pump installation, the quality of installation is more important than the equipment itself and our installers did an excellent job. Very clean with no call backs.” – Aaron W.
Continue Reading“Heat pump install went as promised. Very satisfied and the installers were professional and friendly.” – Dale K.
Continue Reading“Very impressed with Cheyanne's depth and level of knowledge. She displayed a great LEVEL of knowledge as she performed the task while her DEPTH of knowledge became very clear as she answered my questions with great details. Very professional and pleasant. You have yourself a priceless commodity” – Pamela W.
Continue Reading“Tech was on time & friendly. He was very informative & didn't mind us asking questions. He was able to diagnose the problem & fix it rather quickly. The cost was very affordable for an emergency call! I would (& have) recommend Kliemann Brothers anytime!” – Tammi R.
Continue Reading“Our heat pump has operated flawlessly for around 9 years. Recently it required repairs, resulting in several visits. Kliemann Brothers has been very responsive, persistent and extremely professional with us in resolving the issue. The folks at Kliemann always welcome my call in a friendly way and get right on my need. I recommend Kliemann…
Continue Reading“excellent service” – bruce a.
Continue Reading“Austin gave beat customer service and was very professional. A clear asset to any company” – John & Alice S.
Continue Reading“aria came out to do our annual heat pump and furnace maintenance. As always she was prompt, friendly and professional. I especially appreciated her consideration in these crazy COVID times. She wore a mask and gloves and we practiced social distancing. At the end of the service appointment, she made sure to wipe down her…
Continue Reading“Best Customer Service Ever!!!” – Marisa C.
Continue Reading“Thorough & very informative. Thank you” – Judy C.
Continue Reading“The appointment wait was very short. The technician called within the time allotted to the window. He explained the problem very well and our heat pump is back up and running.” – Patricia H.
Continue Reading“Your service technician went the extra mile to diagnose the problem and offered alternatives” – Steve M.
Continue Reading“Outstanding. Very polite and knowledgeable. Explained the problems and the fix. Very professional” – Thomt w.
Continue Reading“Kliemann Brothers has service our heat pump for over 7 years. Always Great service arriving on time or earlier, explaining what they were doing, and even showed me what I could do to help ensure a long and trouble free operation of my heat pump. Would recommend them for any HVAC job from complete install…
Continue Reading“All of Kliemann’s staff is always very knowledgeable and professional. Stephanie works hard to adapt to the homeowners needs and budget requirements. I feel like my equipment gets a doctor-like check up every year. It was the best purchase we have ever made.” – Victoria S.
Continue Reading“Stephanie came to our home for an inspection for an upgrade. We were running late to get home to meet with her, very late, and she was very understanding of our situation. She was very professional and knew all the answers to our questions. I have already recommended her to our friends should they ever…
Continue Reading“The technician who visited Our Home did a great job and was very knowledgeable he also had excellent people skills thank you so much and have a Merry Christmas!” – ART B.
Continue Reading“Austin was quick in identifying the issue, checked the rest of the equipment on the heat pump to verify it was working order … explained what was happening and made it clear to understand? Helpful and thoughtful are two words I would use to describe his demeanor and customer service. Thanks for getting us back…
Continue Reading“The install crew was professional, friendly and left everything clean. They took time to explain everything. Great customer service.” – Lisa H.
Continue Reading“We are happy with the Trane heat pump itself, the service, and the installation. Nate Fine has provided us with outstanding service throughout the process. He helped us place the heat pump where it needed to be placed to meet Enumclaw city codes. He made sure the Kliemann Brothers crew followed our installation instructions. The…
Continue Reading“Brian and Aaron did an amazing job installing our new heat pump today! Their craftsmanship and love for doing exceptional work was greatly appreciated! I would highly recommend them as well as Tami on the sales side of things!” – Ryan G.
Continue Reading“Shawn and his crew just replaced an old electric furnace with a new heat pump and air handler. They did a great job, very professional in all respects. Very courteous from start to finish. Prior to making our decision to go with Kliemann Bros. Stephanie did a very professional job in making her presentation and…
Continue Reading“This is a review of a new installation of a Heat Pump and Furnace replacement. Our comfort consultant Tami set the appointment and arrived on time and with a smile. She was very knowledgeable, professional, and quite nice. We receive a fair bid (received 2 bids from other companies), accepted, and the installation began within…
Continue ReadingThe 1983-built house we bought a year ago was our first experience with heat pumps. In this current cold spell our high end pump was not producing sufficient heat regularly and the “aux heat” in it would not come on. Nathan came out earlier this week, checked the whole system thoroughly as I watched and…
Continue ReadingI was having some issue with my heat pump. The unit was totally shut down. I called Kliemann Brothers and they sent out a tech named Nathan he was courteous and had a solid knowledge on my Mitsubishi Heat Pump. He figured out the issue with the heat pump quickly. He is definitely a large…
Continue ReadingNathan from Kliemann Bros did a service on my heat pump. He’s very knowledgeable and very professional. He took his time to teach me the basic heat pump operation and he explained it very well. Kudos Nathan!
Continue Reading“tech ran late and charged me 327 dollars for a part that doesn't eve cost 100 dollars not very happy to put out money like that.” – rick h.
Continue Reading“Very impressed with Cheyanne's depth and level of knowledge. She displayed a great LEVEL of knowledge as she performed the task while her DEPTH of knowledge became very clear as she answered my questions with great details. Very professional and pleasant. You have yourself a priceless commodity” – Pamela W.
Continue Reading“We bought a train heat pump and it’s three years old we’ve had to have one unit replaced over a year ago. Then a part on the new unit that’s a little over a year-old went out. The part was warranteed but not the labor. We appeal to the train organization about their motto that…
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